Bilingual Receptionist

Bilingual (Spanish) Front Desk Receptionist – Immigration Law Firm

Location: Wilmington, NC
Position Type: Full-Time
Compensation: Competitive, based on experience

About Us

We are a busy and client-focused immigration law firm dedicated to helping individuals and families navigate complex immigration processes with professionalism, compassion, and integrity. Our team serves a diverse client base, and clear communication is essential to our success.

Position Overview

We are seeking a bilingual (Spanish-English) Front Desk Receptionist who is professional, personable, and highly organized. This role is the first point of contact for our clients and plays a critical role in creating a welcoming and supportive office environment.

The ideal candidate has excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced legal setting.

Key Responsibilities

Greet and assist clients in a courteous and professional manner (in person and by phone)

Answer and direct incoming calls in both English and Spanish

Schedule consultations and manage attorney calendars

Collect client information and update case management systems

Receive, scan, and distribute mail and legal documents

Assist with intake forms and ensure required documentation is complete

Process payments and issue receipts

Maintain a clean, organized, and welcoming reception area

Provide general administrative support to attorneys and legal staff

Qualifications

Fluency in Spanish and English (required)

Prior receptionist, administrative, or customer service experience preferred

Experience in a law firm or immigration setting is a plus

Strong interpersonal and communication skills

Professional demeanor and appearance

Excellent organizational skills and attention to detail

Ability to handle confidential information with discretion

Proficiency in Microsoft Office and basic office technology (scanners, phone systems, etc.)

Ability to multitask and remain calm under pressure

Preferred Qualities

Compassionate and patient when working with immigrant families

Strong work ethic and reliability

Ability to work independently and as part of a team

Cultural sensitivity and professionalism

Benefits

Paid time off

Paid holidays

Health insurance options

Opportunities for growth within the firm

How to Apply

Please submit your resume and a brief cover letter explaining your bilingual experience and interest in working in immigration law.