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AT&T Sales Associate

As an AT&T Sales Associate, you’ll play a key role in helping customers stay connected through reliable wireless solutions. The AT&T Sales Associate with us will work with customers, and guide them toward the AT&T products and plans that best fit their needs. 

As an AT&T Sales Associate, your responsibilities will include helping customers find the wireless solutions that keep them connected every day. Working with customers, the AT&T Sales Associate will answer questions, recommend the right plans or devices, and guide them through sign-ups and upgrades with confidence and clarity. This role is centered around customer interaction, problem-solving, and delivering a smooth, supportive experience from start to finish. If you enjoy helping people choose the best wireless options for their lifestyle and want a role where your communication skills truly matter, this position is a strong fit.

AT&T Sales Associate Responsibilities: 

  • Connect with customers to explain the benefits of wireless products we have available for them 
  • Present AT&T wireless products, plans, and device options in a clear and professional way.
  • Process any sales orders for customers for products they have shown interest in 
  • Identify customer needs and match them with the right wireless solutions that fit their day to day requirements 
  • Assist customers with enrolling, upgrading, and activating AT&T wireless services.
  • Build professional relationships with customers to long term satisfaction and potential future referrals 
  • Stay up to date on AT&T’s wireless promotions, new devices, and feature updates.

AT&T Sales Associate Qualifications:

  • Previous sales, retail, hospitality, or customer service experience is a plus
  • A natural ability to connect with customers and build trust quickly.
  • Ability to navigate technology fluently is a bonus but not required 
  • Willingness to work within a team and individually 
  • Time management skills to work with customers, process orders and manage their accounts