Customer Account Manager - State Farm Agent Team Member

We are seeking an energetic and results-driven Customer Account Manager to join our dynamic team. In this pivotal role, you will be the primary point of contact for our valued clients, fostering strong relationships and driving business growth. Your passion for sales, combined with exceptional communication skills, will enable you to understand client needs, deliver tailored solutions, and expand our presence in the marketplace. This role offers an exciting opportunity to leverage your expertise in B2B sales, technology solutions, and account management to make a meaningful impact.

Responsibilities

• Develop and nurture long-term relationships with existing clients, ensuring their ongoing satisfaction and loyalty
• Identify new business opportunities through proactive outreach, warm calling, and market analysis
• Conduct negotiations to secure favorable terms and close sales deals that align with client needs and company goals
• Collaborate with marketing and technical teams to present innovative solutions tailored to client requirements
• Manage a portfolio of accounts by providing exceptional service, troubleshooting issues, and offering strategic advice
• Utilize Salesforce or similar CRM tools to track client interactions, sales activities, and pipeline progress
• Lead business development initiatives by researching industry trends and expanding our B2B network

Requirements

• Proven experience in account management, B2B sales, or technology sales with a track record of meeting or exceeding targets
• Strong negotiation skills with the ability to influence decision-makers effectively
• Excellent communication skills—both verbal and written—with a customer-focused approach
• Demonstrated ability to analyze market data and client feedback to identify growth opportunities
• Familiarity with Salesforce or other CRM platforms for managing customer relationships
• Knowledge of marketing strategies and technical sales processes is highly desirable
• Leadership qualities that inspire teamwork and drive results in a fast-paced environment

Join us as a Customer Account Manager and become part of a vibrant team dedicated to delivering innovative solutions while building lasting client partnerships. Your enthusiasm for sales excellence will help us grow together!

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

License/Certification:

• Property & Casualty License (Preferred)
• Life & Health Insurance License (Preferred)

Work Location: In person