Guest Relations Team

We are seeking friendly, professional, and service-oriented individuals to join our Guest Relations Team at our BREA MALL CA Location . In this role, you will be the first point of contact for guests, ensuring they receive a welcoming, positive, and memorable experience. This position is ideal for candidates who enjoy customer interaction, thrive in fast-paced environments, and take pride in delivering excellent service.

Key Responsibilities

Greet guests warmly and assist with inquiries, orders, and concerns

Provide accurate information about products, promotions, and store offerings

Maintain a clean, organized, and presentable guest area

Coordinate with team members to ensure smooth service flow

Handle guest concerns professionally and escalate when needed

Support restocking and display maintenance as required

Follow company service standards, safety, and hygiene protocols