River Experience Coordinator

Company Overview 

Paddle The River, LLC is an outdoor adventure company specializing in kayak and canoe rentals, guided paddling experiences, and team-building outings. Operating under brands: Burning River Adventures, Mahoning River Adventures, and Cuyahoga Valley Adventures, we offer unique opportunities for people to explore Northeastern Ohio’s scenic rivers while fostering a love for outdoor recreation and outdoor stewardship.

We believe in adventure, teamwork, and sustainability—whether it’s helping first-time paddlers feel confident on the water, leading guided group outings, or ensuring guests have an unforgettable experience.

Why Work With Us?

• Gain Valuable Experience – Build skills in outdoor recreation, leadership, customer service, logistics, and safety management—great for careers in parks & recreation, tourism, environmental science, event planning, and sports management.
• Professional Development – Learn hands-on problem-solving, group management, and public speaking while working in a dynamic outdoor setting. Employees may have opportunities for certifications in paddling safety, first aid, and outdoor leadership.
• Networking Opportunities – Work alongside others in outdoor adventure, local tourism, and conservation fields while connecting with like-minded peers.
• Environmental Stewardship – Be a part of a company that values sustainability. Help protect Ohio’s waterways through eco-friendly business practices, river cleanups, and community conservation initiatives.
• Flexible Schedules – Perfect for students! Work available on weekdays or weekends and throughout the Summer and into the Fall.
• Get Paid to Be Outdoors – Spend your workdays along the water instead of behind a desk!

Join us for a fun, hands-on, and rewarding job experience that helps you build your resume, grow professionally, and make a positive impact on the environment!

River Experience Crew 

Responsibilities:

Be the First Point of Contact – Answer phone calls, respond to guest inquiries, and help guests with booking their river adventure.

Manage Reservations – Enter guests details into the booking system and ensure all paperwork is completed correctly.

Handle Payments with Confidence – Process cash and credit card transactions efficiently.

Keep Guests Informed & Safe – Clearly explain policies, procedures, and safety guidelines to all guests.

Promote the Adventure – Assist in distributing marketing materials and sharing upcoming events with guests.

Create a Positive Experience – Maintain a clean and welcoming work environment while keeping a professional and friendly attitude.

Ensure Safety & Fun – Help oversee guests safety and support a smooth paddling experience.

Requirements:

Outdoor Enthusiast – Comfortable working outside in various weather conditions (sunshine, clouds or rain).

Strong Communicator – Able to clearly and confidently interact with guests of all backgrounds and teammates.

Customer Service Mindset – Friendly, patient, and ready to help guests have an unforgettable experience.

Attention to Detail – Accurately enter bookings, process payments, and ensure paperwork is completed properly.

Paddling Experience Preferred – Familiarity with kayaking or canoeing helps in effectively communicating river conditions, safety guidelines, and trip details to customers. If you’re new to paddling, we’ll provide training!

Flexible Availability – Able to work early mornings, evenings, weekends, and holidays as needed.