Coordinator, Course Scheduling & Curriculum

General Description:

The Course Scheduling & Curriculum Coordinator supports the planning, development, and maintenance of the academic for‑credit course schedule with a strong emphasis on maximizing and efficiently utilizing academic resources. The position ensures that course scheduling adheres to established business rules and data‑entry standards and contributes to the refinement of these standards when improvements are needed.

In addition to scheduling responsibilities, the coordinator helps oversee and manage the university course catalog and student curriculum records, ensuring accuracy, consistency, and compliance across all systems.

Job Function:

Independently administers course and section build processes in the student information system, interpreting and applying academic scheduling policies and business rules to complex scheduling scenarios.

Evaluates schedule data for compliance, resolves discrepancies within delegated authority, and recommends corrective actions or rule refinements to maintain institutional standards.

Serves as a subject matter expert for faculty, staff, and campus partners by interpreting academic policy and curricular requirements, advising on scheduling and curriculum options, and identifying impacts to the catalog, degree audit, and downstream systems.

Escalates policy exceptions through established governance channels.

Partners with Information Technology Services diagnose root causes, define business requirements, and evaluate system impacts to scheduling, catalog, and curriculum workflows.

Leads functional testing, validates outcomes against business rules, and recommends enhancements that improve data integrity and user experience.

Develops and analyzes academic scheduling and curriculum reports to identify trends, capacity constraints, and compliance risks.

Interprets findings and recommends operational adjustments to optimize instructional resources and support data‑informed decision‑making.

Coordinates the end‑to‑end course catalog update cycle by translating APC actions into accurate system updates and ensuring compliance with applicable state, accreditation, and institutional requirements.

Reviews submissions for completeness and policy alignment, resolves discrepancies, and documents decisions and rationale for audit readiness.

Maintains and validates course attributes, prerequisites, descriptions, outcomes, and related catalog elements across systems by interpreting approved curriculum actions and policy requirements.

Conducts quality assurance reviews, reconciles discrepancies, and initiates corrective actions to ensure consistency and data integrity.

Coordinates and executes complex student curriculum record updates by interpreting policy and governance outcomes.

Determines appropriate coding and structures within established guidelines and assesses downstream impacts (registration, degree audit, billing, reporting).

Resolves issues and escalates exceptions as appropriate.

Develops and maintains standard operating procedures, job aids, and training resources.

Standardizes workflows, communicates process changes to stakeholders, and supports knowledge transfer to ensure continuity, quality, and compliance.

Provides functional support for term setup, registration, and end‑of‑term processing by validating configuration against policy and business rules.

Identifies and resolves issues impacting student progression and recommends process improvements to enhance service delivery.

Maintains and applies expert knowledge of student record privacy and compliance requirements (including FERPA).

Exercises discretion and independent judgment in record handling and data access, advises stakeholders on compliant practices, and identifies and mitigates compliance risk.

Marginal Functions:

Works closely with other members of the Registrar’s team, lending assistance with routine and project work.

Provides support in the execution of Commencement ceremonies and other Student Success events.

Performs other duties as assigned in support of student success priorities.

Contributes to systems testing and implementation(s) relative to job responsibilities.

Statement of Responsibility for Confidential Data:

This position has daily access to confidential student records of both a personal and academic nature and carries a high degree of responsibility for the confidentiality of all student records. This position requires a background check.

Required Qualifications

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. 

Departmental Requirements:

• Demonstrated exceptional attention to detail and strong technological proficiency, with a solid understanding of course scheduling practices and curricular requirements.
• Ability to analyze, interpret, and synthesize data to support sound, independent decision‑making.
• Advanced capability to review, interpret, and audit academic records with accuracy and consistency.
• Proven ability to adapt quickly and effectively in response to evolving policies, procedures, and institutional priorities.
• Strong organizational skills with the ability to prioritize multiple responsibilities, manage deadlines, and work both independently and collaboratively.
• Demonstrated commitment to high‑quality customer service, fostering positive and professional interactions with faculty, staff, and students.
• Effective written and verbal communication skills, including the ability to present information clearly and professionally.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, etc.) and other Windows‑based systems; comfort learning new tools and technologies.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.