Immigration Case Manager
Position Title: Immigration Case Manager
Department: Immigration Program
Location: West Rogers Park
Job Type: Full-Time
Responsibilities
- Conduct community outreach regarding immigration legal services
- Communicate with clients to coordinate intake and document collection
- Assist with the preparation of immigration forms per established procedures
- Maintain client files with all client interactions, case developments, and appropriate documentation
- Prepare reports for grantors or funding agencies in a timely manner
- Manage Immigration calendar and all client appointments
Requirements
- Associate’s degree (Bachelor’s degree preferred)
- Language fluency strongly preferred: Burmese, Rohingya, Swahili, Kinyarwanda or Arabic
- Minimum of one year of experience in the field of Immigration Legal Services preferred
- Experience in Salesforce preferred
- Proficiency in E-immigration software and other relevant legal software preferred
- Strong understanding of immigration laws and procedures
- Must be highly organized and proficient in creating strong interpersonal relationships
- Ability to maintain and promote confidentiality and ethical standards
- Must have strong computer skills including: Microsoft 365 (Outlook, Word, Excel, SharePoint and Teams)
- Ability to work under pressure, multi-task and exhibit attention to detail
- Experience working with individuals and groups from diverse communities
Compensation Package: The base annual salary range for this role is $47,000-$48,500 commensurate with education and experience. A generous benefits package is offered with full-time employment.
To apply, please submit your resume to Human Resources at careers@refugeeone.org