Certification Specialist

Introduction

The Department of Health Services (DHS), Division of Public Health (DPH), is recruiting for a Certification Specialist in the Bureau of Environmental & Occupational Health (BEOH).

This position offers the option to work remotely up to 5 days per week and will be headquartered at one of the DPH central or regional offices. This schedule may vary depending on training and operational needs. 

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months. 
• Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service. 
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!  
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

Position Summary

As the Certification Specialist, you will provide licensing, technical assistance, and administrative services for the lead and asbestos certification programs.  Responsibilities include:

• Reviewing asbestos and lead applications for individual and company certifications for completeness and eligibility, and processing them through electronic data entry of application information, editing photos, and handling fee receipts and deposits. 
• Recordkeeping according to applicable record disposition authorizations.
• Interpreting administrative rules to apply to certification issues.
• Providing technical assistance to the public and regulated industries relating to certification and administrative requirements. 
• Performing reception duties including answering the program’s main telephone lines and email inbox, processing incoming mail, operating computer equipment, and performing other office administrative tasks. 
• Contributing to strategic planning work in the Section as well as identifying, planning, and implementing program quality improvements through efficiencies and other methods.   

Salary Information

The starting pay is $24.12 per hour (approximately $50,100 per year), plus excellent benefits. A 12-month probationary period is required.

An add-on of $1.00 per hour may be paid for bilingual skills in Spanish or Hmong.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. The position is classified as a License/Permit Program Associate and is in pay schedule and range 02/12. 

Job Details

All applicants who may be appointed will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.

Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience performing customer service tasks (e.g., providing instructions, answering questions, resolving customer complaints/conflict, etc.).
• Experience processing requests (e.g., applications for certification/licensure, program participation, insurance claims, etc.) using written procedures, policies, or administrative rule requirements to determine eligibility or coverage.
• Experience entering records into a database or spreadsheet and reviewing entered records for accuracy using sorting and filtering functions.

Well-qualified applicants will also have one or more of the following:

• Experience working with laws and regulations related to certification/licensing or to public health.
• Experience working on projects to improve customer experience or work processes.
• Fluent in Spanish or Hmong.

*Note: If applicable, the selected candidate will be required to complete a language assessment in order to receive the add-on pay described above.

Your letter of qualifications is limited to one (1) page and resume is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. 

How To Apply

Applying is easy! Click “Apply for Job” to start your application process.  Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application. 

Helpful Information: 

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline. 
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above. 
• Please monitor your email for communications related to these positions. 
• Current or former permanent, classified, state employees must complete the online application process to be considered. 
• If viewing through an external site, please apply directly at Wisc.Jobs. 
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Human Resources at DHSDPHHR@dhs.wisconsin.gov. 

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

Deadline to Apply

The deadline to apply is 02/06/26 by 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm.  Late or incomplete applications will not be accepted.