Sales Development Representative

Job Description

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Sales Development Representative to focus on our ZyraTalk product line. Customer Experience Solutions: pulseM, Customer Lobby, GuildQuality, Listen360 and ZyraTalk. Our software enables businesses to effortlessly connect with their customers, build trust and loyalty, and most importantly, reach higher levels of success.

This is an entry-level individual contributor role for someone who enjoys hunting for new opportunities, takes ownership of outcomes, and learns fastest through action and repetition.

The Sales Development Representative is responsible for generating and qualifying new sales opportunities by proactively identifying potential customers, initiating outreach, and driving conversations forward. Success in this role requires comfort operating with limited direction, making real-time decisions, and adapting approach based on what is working.

This role plays a critical part in supporting business growth by:

Creating pipeline through outbound prospecting and follow-up

Qualifying prospects through direct, fact-based conversations

Gathering and synthesizing key information to advance opportunities

Taking ownership of next steps and ensuring clean handoffs to the sales team

The ideal candidate is energized by challenge, comfortable with rejection, and motivated by results. You will focus on building strong foundational skills in prospecting, discovery, and qualification while contributing directly to revenue outcomes. This role works closely with sales and marketing teams but requires a high degree of self-direction, judgment, and accountability.

This position requires strong communication skills, the ability to prioritize effectively in a high-activity environment, and comfort using data, tools, and systems to guide decision-making. You are expected to move quickly, be fearless, and continuously improve your approach to creating sales opportunities.

Responsibilities:

Reach out to small businesses to introduce them to our solutions, qualify and schedule them for a demo with our product experts

Manage a high volume of calls and work to build a steady stream of new business

Use your organizational skills and strong work ethic to consistently follow up on all assigned activities and maintain a successful pipeline

Demonstrate proactive sourcing and qualifying of leads, and effectively engage with relevant contacts

Demonstrate a commitment to continuous learning and improvement in sales skills, with a focus on professional development

Demonstrate confidence and proficiency in phone communication with prospective customers

Skills and Experience needed for success in this role:

Demonstrate drive and confidence in making cold calls and engaging with potential clients

Comfort communicating at all levels within an organization from gatekeeper to CEO

Superior organization & time management skills

Highly motivated and target driven with a passion for results

A strong desire to excel and achieve goals, with a focus on personal and team success

Bachelor’s Degree or equivalent experience

Why ZyraTalk

Join a fast-growing AI company transforming customer communication for home service businesses.

Work with a collaborative, forward-thinking team passionate about technology and results.

Be part of an AI product that customers use every single day to operate and grow their business.

Build with a company that values speed, ownership, and innovation.

Work in an environment where your ideas actually influence the product and the customer experience.

Help shape the future of AI in the home-services industry by contributing directly to product evolution.

Work alongside smart, driven teammates who move fast and support each other.

Take ownership of meaningful projects that push the boundaries of what AI can do in real-world workflows.

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role is open to candidates located anywhere in the Phoenix area. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 

Continued investment in your professional development 

Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 

401k with up to a 4% match and immediate vesting 

Flexible and generous (FTO) time-off 

Employee Stock Purchase Program 

Compensation:

The on-target earnings compensation (base + commissions) for this position is $60,000 - $72,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above