Learning & Development Trainer- Healthcare

Overview

The Learning & Development Trainer is responsible for leading strategic training initiatives within hospital systems, implementing proprietary Supply Chain systems. This includes working with hospital leadership to develop and deliver training across the organization, delivering both onsite and virtual training sessions, and making the transition to ongoing support teams as smooth as possible. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.

Description

Responsibilities:

• Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
• Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
• Provide expert guidance on training best practices, change management, and implementation strategies.
• Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
• Conduct and manage virtual training programs and sessions using application platforms (e.g., Zoom, MS Teams).
• Ensure training content meets the specific needs and supports the solution workflows within the hospital.
• Oversee the training process from initial planning through department-level kickoff.
• Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
• Monitor training effectiveness and provide post-professional training services as needed. Travel to customer sites (hospitals and healthcare systems).

Qualifications:

• Bachelor’s degree in a related field, or equivalent work experience preferred, or similar degrees in Education, Healthcare Administration, and Organizational Development.
• Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
• Experience in training, consulting, change management, organizational transformation, or organizational development within healthcare is preferred.
• Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
• Strong understanding of adult learning principles and instructional design.
• Proficiency in virtual training tools and Learning Management Systems (LMS).
• Excellent facilitation, presentation, and communication skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Familiarity with healthcare operations, compliance, and clinical workflows.
• Strategic thinker with a consultative approach.
• Strong interpersonal and relationship-building skills.
• Adaptable, proactive, and solution-oriented.
• Comfortable working in fast-paced, dynamic environments.
• Ability to travel 30% to customer sites (hospitals and healthcare systems)
• Customer/vendor credentialing is required (this may include vaccinations). We'll share more details if you are selected for an interview.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with the organization's objectives
• Completes work independently, receives general guidance on new projects
• May act as a mentor to less experienced colleagues

Must be able to pass a drug screen and background check