Health Insurance Agent

Job Title: Health Insurance Agent

Overview: Do you want to be a part of an exciting team? ClaimLinx specializes in consulting businesses on health insurance benefits solutions.    In business since 2004, our approach is unique in the market in that we focus strategically on allowing the employer to provide health benefits in the most cost effective way to their employees.   We are a family-owned business that offers a collaborative team environment focusing on client solutions. Come be an exciting member of our team!

We are looking for a dynamic, thoughtful, and reliable Health Insurance Agent with great leadership and people skills. ClaimLinx focuses on providing an environment that focuses on professional growth, promoting from within and a competitive salary and benefit package.

The ClaimLinx Health Insurance Consultant/Agent writes all the insurance applications for new and existing customers, both individual and group including ancillary products such as accident, life, indemnity and dental and vision. Success in this position requires demonstrating an attitude and commitment to take personal responsibility for results, particularly as it relates to proactive engagement with the client and the timely submission of all existing and new customer applications and renewals. Additionally, the agent realizes the value of elevating the ClaimLinx brand in the market by responding to customer requests and inquiries in an expedient manner, demonstrating superior customer response and service. Candidates set job as top priority and devotes extra hours if necessary to timely customer response.

Summary of Responsibilities:

• Demonstrate an ability to build the ClaimLinx business by developing, maintaining, and strengthening relationships with all customers, internal and externally by:
• understanding and responding appropriately to all customer requests and inquiries in a timely manner
• developing and maintaining relationships with all customers and potential customers, including internal ClaimLinx associates
• maintaining existing relationships and develop new relationships through strategic networking
• Commit to a thorough understanding of the health insurance industry with an ability to offer the best ClaimLinx product to all existing and potential customers
• proactively work with Service, Clients and Consultant during renewal period and recommend best overall option for the new benefit period. This includes understanding the customer’s objective and using claims history and provider networks for making a recommendation
• responding with a sense of urgency when responding to all customers
• devote time to address and resolve all customer concerns in a timely manner
• Identify, evaluate and provide the best solution for existing clients and new clients
• Exhibit organizational and data manipulation skills including a systematic follow-up plan
• commit to using time and data management tools that enable meeting objectives in a timely and cost-effective manner
• detailed organizational and followup skills in order to present solutions to issues to existing and potential clients.
• exhibit a sense of urgency and ability to simultaneously juggle several tasks proficiently, despite constraints on time or resources
• Takes personal responsibility and accountability for responding to internal and external customers
• assumes personal responsibility for final results and ultimate delight of all customers
• comfortable admitting mistakes and will work to change the approach to prevent mistakes from repeating
• stays results oriented and easily moves beyond the confines of his job description to assure each customer question and concern has been addressed and the customer is delighted with response time from ClaimLinx
• Willingness to commit time and effort to increase professional development. Defines themselves to a great extent by their work and derives personal satisfaction from career success and accomplishments
• Develops a basic understanding of the industry and products offered by ClaimLinx
• Sets high standards and is dedicated to achieving business results, even when personal sacrifice is required.
• Uses after-hours time to plan and lay the groundwork for completing tasks
• Develops and maintains collaboration skills to work well with other people both internal and external to the organization
• has the ability to respond appropriately to all customer requests and concerns
• tolerant of individual views, opinions, and attitudes
• tends to accept people at face value without filtering their words or actions through personal biases
• can embrace own personal values without imposing them on others
• tries to find common ground with others rather than focus on dissimilarities

Educational Requirement: prefer college degree or equivalent work experience and at least three years’ experience in business environment. Also must have a valid Ohio health and life insurance license.

Technology Requirement: Microsoft Office Products (Outlook, Excel, Word, Microsoft Dynamics), Mozilla Firefox, Chrome, Adobe Acrobat Reader, Formfire. Knowledge of data manipulaton as it relates to importing and exporting documents and computer skills and ability to type 30 wpm at minimum.

Job Types: Full-time, Permanent

Pay: $41,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Agent License (Required)

Ability to Relocate:

• Blue Ash, OH: Relocate before starting work (Required)

Work Location: In person