ESSENTIAL JOB FUNCTIONS:
- Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with counterpart to effectively manage the business opportunity.
- Responds to and manages larger and more complex incoming opportunities for the property.
- Identifies, qualifies, and solicits new business to achieve personal and property revenue goals.
- Focuses efforts on corporate, government and association accounts with significant potential sales revenue.
- Develops effective sales plans and actions.
- Works with partners to develop creative ideas and proposals for events.
- Maximizes revenue by upselling packages.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Minimum of two years of CI experience required.
- Attends Tradeshows
- Entertains clients.
Building Successful Relationships
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Provides excellent customer sales service in order to grow share of the account.
- Manages and develops relationships with key internal and external stakeholders.
Additional Responsibilities
- Utilizes intranet for resources, templates, and information.
- Participates in site visits.
- Develops and facilitates execution of contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.