Business Taxes Representative

                                         CDTFA is Looking for a

                              BUSINESS TAXES REPRESENTATIVE

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you!

The Return Analysis Section (RAS) work processes are production oriented so you will immediately recognize the results of your hard work. The position will challenge your organizational, communication, and customer service skills. The Business Taxes Representative (BTR) will learn all facets of the analysis activities within the RAS, including all processes involving:

• Analyzing tax returns.

• Reviewing taxpayer correspondence and corresponding with taxpayers and team members through verbal and written communication.

• Establishing liabilities for additional tax, interest, and penalties.

• Performing return and payment maintenance.

• Processing relief from penalty cases.

• Answering customer service calls.

• Issuing refunds