Carrier Success Associate

Carrier Success Associate (Business Development/Sales/Logistics)

As a Carrier Sales Associate, you’ll play a critical role in ensuring our customers’ freight moves seamlessly through Flock Freight’s proprietary platform. You’ll own carrier relationships end-to-end, from prospecting and onboarding to ongoing engagement, while leveraging technology, data, and strong commercial instincts to drive results. This is a high-execution, relationship-driven sales role for someone who thrives in a fast-paced environment and is motivated by measurable impact.

What You’ll Do

•  Build and grow a book of carrier partners by identifying, engaging, and onboarding new carriers through outbound calls, emails, and strategic outreach.
•  Own daily freight execution, ensuring customer shipments are covered, serviced, and tracked successfully through Flock’s platform.
•  Develop trusted carrier relationships, using consistent, strategic communication to drive long-term engagement and platform adoption.
•  Apply tactical sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes.
•  Collaborate cross-functionally with Customer Success, Tracking, and Operations teams to deliver a high-quality experience for both carriers and customers.
•  Maintain accurate carrier and capacity data in Flock’s systems to support real-time coverage and execution.
•  Monitor shipments and performance metrics: proactively identifying issues and opportunities for improvement.
•  Consistently hit or exceed performance goals: including activity, coverage, and revenue-related metrics set by the Carrier Success leadership team.
•  Leverage Flock Freight’s digital platform and pooling technology to create differentiated value for carrier partners.

Who You Are

•  Competitive, driven, and motivated by performance-based goals
•  Comfortable with outbound sales activity and relationship building
•  A strong communicator who can influence, negotiate, and problem-solve in real time
•  Organized, detail-oriented, and able to manage multiple priorities at once
•  Adaptable and energized by working in a fast-moving, execution-focused environment
•  Mission-driven and excited to contribute to a company modernizing the freight industry

Qualifications

•  Bachelor’s degree preferred
•  Previous sales, account management, or customer-facing experience preferred
•  Demonstrated ability to meet or exceed goals
•  Strong written and verbal communication skills
•  Confident decision-maker with solid problem-solving instincts
•  Strong work ethic and a willingness to learn

Why Flock Freight

We offer a comprehensive training program designed to set you up for success, covering industry fundamentals, Flock Freight’s technology, and practical sales execution. You’ll join a high-performing, collaborative sales organization where individual impact is visible, growth is encouraged, and innovation is central to how we operate.
 

• Compensation
  The expected range for this position is $23 - 24 per hour + Commission. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight. 
   

Life & Benefits of the Flock:

•  Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
•  401(k): Flock provides access to a 401(k) retirement savings plan to help you prepare for the future.
• Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.