Associate Trade Sales Consultant

The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. 

The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 6-12 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions).

The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package. 

The pay for this role is $25/hr., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.

As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more. 

Responsibilities

Responsibilities/Accountabilities:

Assist in the sales process in the field and in the Pella Showrooms.

Assist in building and maintaining strong customer relations

Assist in blueprint reading.

Support Sales team using PQM and CRM to generate quotes and track customer interactions

Attend Pella Sales Training and any local workshops as they become available

Represent Pella as needed at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.

Acquire in depth knowledge of Pella’s offering and the competitive landscape 

Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions

Collaborate with the Operations teams to ensure successful after sale service requirements

Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.

Skills/Knowledge

Able to develop partnerships with other businesses that serve the same customers

Provide superb customer service and generate referrals from one customer to others

Create a sense of trust and reliability with customers 

Skilled at relating to a variety of customers - balances poise and integrity with a service mentality 

Able to negotiate, build value and address objections towards closing a sale 

Work collaboratively with Pella team members and customers

Enjoys working in fast-paced environment with a high sense of urgency

Strong problem-solving skills 

Energized by meeting and engaging new people, skilled networker 

Demonstrates confidence balanced with humility 

Tenacious, able to persevere through sales challenges and setbacks 

Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available 

Excellent influencer - can sell something new, shift paradigms, convey the value proposition

Seeks out internal experts and utilizes their knowledge

Adaptable to changing processes and priorities

Works well without close supervision but always keeps their manager informed

Focused on details and follow through

Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements.  Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities. 

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents.  Ability to write reports and business correspondence.  Ability to verbally present information and respond to questions from customers, managers, and the general public. 

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.  The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.