Customer Marketing Intern

Job Description

What you’ll do

Collaborate with the marketing team to transform customer stories, case studies, webinars, and testimonials into engaging, bite-size content for various channels, including blog posts, social media snippets, and infographics.

Maintain campaign calendars, asset libraries, and project trackers to ensure initiatives stay on schedule and are well-documented.

Plan and execute social media campaigns that highlight customer achievements and the benefits of Guidewire’s products.

Support customer advocacy programs by curating content and contributing creative campaign ideas.

Work closely with design and video teams to create visually compelling and engaging marketing assets.

Monitor and analyze the performance of content, providing actionable insights and recommendations for optimization.

Help ensure that all marketing efforts align with Guidewire’s priorities: leveraging cloud and AI leadership, supporting customer success, and expanding into new markets and product categories through strong internal alignment and measurable outcomes.

At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required Skills

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Strong written and verbal communication skills.

Familiarity with social media platforms (e.g., LinkedIn, Twitter, Instagram) and basic analytics tools.

A passion for storytelling and customer engagement.

Excellent organizational skills and attention to detail.

Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Proficiency with Google Workspace.

Preferred Skills

Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience).

Experience with content creation, social media management, or marketing analytics is a plus