Concessions Internship, Progressive Field

Overview

Delaware North Sportservice is hiring a Concessions Intern to join our team at Progressive Field in Cleveland, Ohio,. As a Concessions Intern, you will assist the management team with training and scheduling team members. On event days, you will help the concessions team with stand operations, including inventory management and cash room duties.

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. Summer internship dates typically span 12 weeks and average 400 hours for school credit.

As a Concessions Intern, you’ll work closely with our management team to support and elevate food and beverage operations throughout Major League Baseball games. You’ll assist in running game day operations and have opportunities to learn and lead team members during events. You’ll collaborate directly with leadership on decision-making that impacts guest experience and business performance. In addition, you’ll gain exposure to the financial and operational side of hospitality, learning forecasting in game financials, event close auditing, product inventory, and how supply chain management support the success of our concessions department. You’ll also may have the opportunity contribute to creative projects such as the development and launch of new food and beverage concepts across the concourse.

By participating in our internship program, you will gain valuable work experience, develop leadership capabilities, and make an impact on the business.  You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values! Lean forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North Interns participate in the Delaware North Intern Experience which includes opportunities for hybrid and in-person work, executive and peer mentoring and on the job learning.

Hourly Min

USD $15.00/Hourly

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Responsibilities

Assist with new hire orientation and on-boarding at the venue

Coordinate team member scheduling on event days and track attendance

Support with team member check-in on event days

Perform end of event tasks, including the closing of stands and retail transaction reports

Qualifications

• Must be at least 18 years old
• Must be enrolled at an accredited college or university; Business Administration or Human Resources majors preferred
• Proficiency with Microsoft Office Products including Word and Excel
• Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.