Operations Intern | Premier Guest & Hospitality Experience

Our internship program at Experience Vacation Rentals offers a rare opportunity to gain hands-on, real-world experience inside a quickly growing vacation rental management company, while living and working at the beach all summer. Interns are trusted with meaningful responsibilities, mentored by a high-performing team, and surrounded by a young, energetic culture alongside other interns. As we enter our 6th summer running this program, we’ve built an internship experience that develops practical skills in operations, communication, and problem-solving while giving motivated candidates a memorable summer, professional growth, and a strong foundation for future career opportunities.
 

What You Will Learn:

As an Operations Focused intern, you will gain hands-on experience in the systems and processes that keep a high-performing vacation rental business running smoothly. Throughout the summer, you will develop practical skills in:

• Vacation Rental Operations & Logistics: learn how daily operations are coordinated across multiple properties, including turnovers, inspections, maintenance scheduling, and readiness checks.
• Quality Control & Property Standards: gain experience conducting property inspections, identifying issues, and ensuring homes meet established quality and guest-readiness standards.
• Maintenance & Vendor Coordination: understand how maintenance teams and vendors are scheduled, managed, and followed up with to protect both guest experience and property value.
• Operational Communication & Team Coordination: learn how clear, timely communication between operations, cleaning, and maintenance teams ensures seamless execution.
• Systems, Organization & Process Improvement: work within property management systems and operational workflows while learning how scalable processes support growth and consistency.
• Problem-Solving in Real Time: develop the ability to think critically, prioritize tasks, and resolve issues efficiently in a fast-paced hospitality environment.
   

Who is This Internship For?

This internship is ideal for organized, dependable students who are interested in operations, hospitality, real estate, or business and want hands-on experience behind the scenes of a growing company. It’s a great fit for candidates who:

• Enjoy organizing tasks, coordinating details, and keeping systems running smoothly
• Are proactive problem-solvers who take ownership of their responsibilities
• Communicate clearly and work well with teams across different departments
• Thrive in structured, fast-paced environments while being adaptable & coachable
• Are detail-oriented and take pride in high standards
• Want to spend the summer living and working at the beach while building real-world professional skills

This role is best suited for candidates who are reliable, motivated, and eager to learn how strong operations drive exceptional guest and homeowner experiences.

Key Roles & Responsibilities:

Property Operations & Coordination:

• Support day-to-day vacation rental operations across multiple properties.
• Assist with coordinating cleanings, inspections, and maintenance schedules.
• Ensure properties are guest-ready before arrivals and properly reset after departures.
• Help track operational tasks to ensure timelines and standards are met.
• Assist with seasonal preparations (turnovers, readiness checks, and property upkeep).

Inspections & Quality Control:

• Assist with property inspections before and after guest stays in The Grand at Diamond Beach & The Sandcastle Condominiums.
• Identify and report maintenance issues, cleanliness concerns, or missing items.
• Help ensure all properties meet Experience Vacation Rentals’ quality standards.
• Document findings clearly and communicate with internal teams as needed.

Maintenance & Vendor Coordination:

• Support communication with maintenance teams and vendors.
• Assist with scheduling repairs and follow-up tasks.
• Help track work orders and confirm completion.
• Learn how proactive maintenance protects both guest experience and property value.

Operational Communication:

• Communicate clearly with internal departments to ensure seamless execution.
• Support coordination with cleaning, maintenance, and operations team.
• Use our systems to update task status and operational notes accurately

Process Improvement & Organization:

• Assist in documenting operational workflows and procedures.
• Help identify inefficiencies and suggest improvements.
• Learn how scalable systems support growth in vacation rental management.

Qualifications:

Experience:

• Minimum of 1.5 semesters in college.
• Interest in operations, hospitality, real estate, or business
• Prior operations, logistics, or service experience is a plus

Skills:

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a proactive mindset.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in property management systems, booking software, and/or basic office tools (e.g., Microsoft Office, Google Drive, CRM software).

Personal Attributes:

• A guest-centric attitude with a passion for hospitality and creating memorable experiences.
• Adaptability, resilience, and the ability to stay calm under pressure.
• Professional appearance and demeanor.
• Strong desire to learn and grow.

Expectations:

• Show a drive and passion for hospitality and operations.
• Be able to work five days per week in our Wildwood Crest office.
• Willingness to be trained and take on new responsibilities.
• The ability to work well in teams.
• Present yourself in a professional manner.
• Be able to prioritize and execute the task at hand.
• Show an eagerness and open mind to learn.
• Take full ownership of your actions and responsibilities.
• Hold yourself and team members accountable.

What We Offer:

• Competitive pay for a summer internship.
• Approximately $10,000 for the summer.
• Hands-on experience in vacation rental operations.
• Exposure to real world business systems and decision making.
• Opportunities for growth and development within the company.
• A dynamic and supportive team work environment with a focus on excellence.

Hours per Week:

• Approximately 45 Hours Per Week in Wildwood Crest Office.
• Approximately 50 Hours Per Week Total.
• In office Tuesday through Saturday from Mid-May to End of August.