Front Desk Assistant
About Our Practice
We are a family-owned chiropractic office that has proudly served our community for over 20 years. Our practice is fast-paced and patient-centered. We have a close-knit team of three chiropractors and two massage therapists, and we place a strong emphasis on building meaningful relationships with our patients and with each other. We are also deeply involved in the surrounding community and are proud to serve as the official chiropractors for the Toledo Walleye hockey team, Toledo Mud Hens baseball team, and Bowling Green State University Volleyball and Basketball programs.
Position Overview
We are looking for a friendly, reliable, and self-motivated Front Desk Assistant to join our team. You will work alongside another front desk team member to keep the office running smoothly while providing exceptional customer service.
Key Responsibilities
- Greet patients and create a welcoming, caring environment
- Check patients in and out efficiently
- Collect and process patient payments
- Schedule and confirm appointments
- Answer phone calls and assist patients with questions and scheduling
- Communicate clearly with chiropractors, massage therapists, and staff
- Maintain accurate patient information and front desk organization
- Handle multiple tasks in a busy, fast-paced environment
What We’re Looking For
- Friendly, professional, and compassionate demeanor
- Strong communication skills
- Comfortable working in a high-volume office
- Able to work independently and problem-solve without constant direction
- Organized, dependable, and detail-oriented
- Team-oriented mindset with a positive attitude