Entry Level Account Manager

A rapidly expanding telecommunications and sales organization in Spokane is hiring driven, ambitious Entry Level Account Managers who want to grow in sales, customer service, client relations, business development, and account management. This Entry Level Account Manager role is perfect for individuals ready to build leadership skills, strengthen customer-facing communication, and grow quickly in a performance-based environment.

As an Entry Level Account Manager, you will work directly with customers, clients, and leadership teams to manage accounts, support sales activity, and provide high-quality customer service. You’ll gain hands-on experience in telecommunications sales, wireless solutions, fiber internet products, account coordination, customer engagement, and management training, preparing you for long-term growth.

What You’ll Do as an Entry Level Account Manager:

• Manage customer accounts by answering questions, updating information, handling service changes, and supporting customers through the entire sales cycle.
• Engage directly with customers and clients to explain wireless, fiber internet, and telecommunications solutions.
• Support sales operations, helping customers compare plans, promotions, and service upgrades.
• Maintain accurate and detailed account records, service notes, customer files, and follow-ups.
• Work with leadership, supervisors, and senior account managers to meet sales goals, retention metrics, and customer satisfaction targets.
• Provide professional, friendly, and solution-oriented customer service that strengthens long-term customer relationships.
• Collaborate with team members, enrollment specialists, client advisors, and customer success leads to improve performance.
• Stay current on telecommunications products, wireless technology updates, promotional offers, and service enhancements.

You’re a Great Fit for the Entry Level Account Manager Role If You:

• Have strong communication and interpersonal skills with a passion for customer service and sales.
• Are motivated to grow in account management, leadership, and business development.
• Can multitask in a fast-paced customer and sales environment.
• Are reliable, organized, and ready to learn telecommunications systems and customer account tools.
• Bring experience in sales, customer service, retail, account coordination, hospitality, marketing, or client support (preferred but not required).
• Want a clear path to Assistant Manager, Senior Account Manager, Team Lead, or Management roles.