QARA and Product Development Intern

Job Title: QA/RA & Product Development Intern

Company Overview

Uberlube, Inc. is a global personal lubricant manufacturer and brand owner with a presence in over thirty countries.  Uberlube is a registered medical device in both the US and Europe and must comply with the rigorous standards of the FDA and its equivalent in other countries. Uberlube positions itself as a multi-purpose or “lifestyle” product with markets in the Sex (intimate), Sport (anti-chafe), and Style (hair and make-up) markets. Uberlube has had a tremendous growth trajectory with its presence in over 10,000 health care facilities and having the top-selling SKU on Amazon. Uberlube is looking to expand its capacity and presence in existing markets, but also in others, while remaining true to its principles: focus and simplicity. The company is a family-run business focused on superior quality and service and building trust with all its relationships – all while having fun at what we do!

Position Overview

We are seeking a detail-oriented and analytical Product Development & Quality Intern to support our Quality, Regulatory, and R&D teams. This role is ideal for a student or recent graduate looking to gain hands-on experience in the lifecycle of a product—from defining a claims substantiation strategy to ensuring rigorous post-market quality compliance. You will play a key role in streamlining internal processes and supporting our strategic expansion into new markets.

Key Project Responsibilities

Quality & Compliance Management

• Complaint Investigation: Review customer complaints, conduct thorough investigations, and ensure all findings are accurately documented on official complaint forms. Participate in initiatives to streamline solutions for first touch points in customer complaints. 
• Technical Writing: Create new Standard Operating Procedures (SOPs) for manufacturing production and quality control processes. 
• Process Improvement: Collaborate with Quality Assurance (QA) and Regulatory Affairs (RA) to map current complaint handling processes and identify opportunities to streamline workflows. Lead creation of business process maps and training materials for customer service activities.
• Labeling Harmonization: Lead the creation and implementation of labeling templates in Bartender software for use with a thermal printer to replace current sheet labels and enable in-house dynamic labels (e.g., Amazon Transparency). 

Regulatory & Product Development

• Landscape Assessment: Research and compile comprehensive reports on the regulatory requirements and responsibilities for current products to support strategic market expansion.
• Claims Substantiation: Support the development of a sales/marketing claims matrix and assist in creating plans to substantiate those claims with technical data.
• Development Experiments: Assist in devising and executing lab formula prototypes and varied experiments to investigate and substantiate novel properties. Work with management and engineering in devising and authoring documentation for regulatory and other submissions. 
• Technical File: Assist in the technical file review process for the EU Medical Device Regulation (MDR) submission. Get hands-on experience with conformity assessments and remediating technical documentation gaps. 

Qualifications

• Education: Currently pursuing or recently completed a degree in Chemistry, Life Sciences, Engineering, or a related field.
• Analytical Skills: Strong ability to research complex regulatory landscapes and translate data into actionable insights. Background in the medical device or personal care industry preferred. 
• Attention to Detail: High level of precision in documentation, especially regarding compliance and investigations.
• Collaboration: Ability to work cross-functionally with QA, RA, and Marketing teams.
• Technical Proficiency: Familiarity with process mapping tools and Microsoft Office Suite (Excel, Visio, or similar). Experience with Bartender or labeling software is a plus.

What You Will Gain

• Direct exposure to medical device QMS and Regulatory compliance in an exciting and supportive environment.
• In a small company environment, hands-on experience in strategic product development and creative experimentation. 
• Mentorship from a team with diverse backgrounds in QA/RA, operations, marketing, sales, and R&D.

Additional Information

• This position is on-site and available now until June 2026. 
• U.S. citizenship required; we are unable to provide sponsorship for this position.