IT Infrastructure Intern
ROLE OVERVIEW
The IT Infrastructure Intern will support the infrastructure team in maintaining, monitoring, and improving the company’s network and systems environment. This hands-on role is designed for a college student pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field who is eager to learn how enterprise networks and systems operate. The intern will work closely with experienced infrastructure professionals, gaining real-world exposure to network management, security, troubleshooting, and technology implementation.
ROLE OBJECTIVES
- Support the setup, configuration, and maintenance of LAN, WAN, and wireless network components.
- Assist with monitoring network performance to ensure high availability and reliability.
- Participate in maintaining network security tools, including firewalls, VPNs, and intrusion detection/prevention systems.
- Help troubleshoot network issues, review alerts/logs, and assist in diagnosing performance or connectivity problems.
- Contribute to planned maintenance activities such as hardware refreshes, software upgrades, and patching.
- Support backup and disaster recovery processes by helping maintain configuration backups and learning recovery procedures.
- Observe and assist in responding to network-related incidents and documenting resolutions.
- Help with vendor coordination, hardware inventories, and preparing equipment for deployment.
- Maintain and update network documentation, diagrams, and basic performance reports.
- Provide support to the technical support team on network-related tickets and connectivity issues.
- Research emerging technologies and propose improvements aligned with team goals.
- Collaborate with other departments during system installations, rollouts, or upgrades.
- Assist with critical infrastructure tasks to help maintain system uptime and productivity.
SKILLS WE VALUE
- A strong interest in network infrastructure, systems administration, or cybersecurity.
- Basic understanding of core networking concepts (IP addressing, routing, switching, DNS, etc.).
- Familiarity with Windows and/or Linux environments.
- Curiosity, willingness to learn, and a proactive approach to problem-solving.
- Ability to analyze issues, review logs, and help identify root causes.
- Solid communication skills and comfort working as part of a technical team.
- Attention to detail, especially when documenting systems or updating configurations.
- Ability to maintain confidentiality and handle sensitive or secure information appropriately.
REQUIREMENTS
- Currently enrolled in a bachelor’s program in Information Technology, Computer Science, Cybersecurity, or a related field.
- Ability to work in a fast-paced environment and adapt to evolving technical needs.
- Must be able to follow direction from experienced IT staff and adhere to company security and compliance standards.
Apply directly on our website: https://www.badgerliquor.com/careers
Local housing options are available for students who aren’t local to the area, making it easier for them to take advantage of this opportunity!