Patient Scheduling Coordinator (PSC)
Summary - This position is often the first contact when a patient visits one of our clinics. This position is responsible for greeting patients and working with them in person, on the phone, or electronic correspondence to meet their needs regarding scheduling, updating patient information, and checking patients in and out.
Role and Responsibilities
- Greet and check patients in
- Schedule appointments and follow up appointments
- Verifying patient billing information
- Answer telephones and direct calls to appropriate staff.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Always maintain a courteous and professional appearance
- Other duties as assigned