Frontier Communications Associate

At Helios Network, we are a performance-driven sales consulting firm dedicated to expanding the market reach of industry-leading telecommunications providers. As a trusted partner to Frontier Communications, we connect communities and households with reliable telecommunications sales solutions, including fiber-optic internet and mobile technology. As a Frontier Communications Associate, you will play a critical role in this mission—delivering high-quality sales and customer experiences that drive revenue, build brand trust, and foster long-term client relationships.

We pride ourselves on cultivating a collaborative, energetic, and growth-oriented company culture for our Frontier Communications Associate. Communication, honesty, and trust are the pillars of our success. This foundation has led to increased client demand, and we’re looking for a Frontier Communications Associate to join our team in New London, CT.

Frontier Communications Associate Core Responsibilities:

• Drive sales growth by meeting directly with local homeowners, residents, and decision-makers in New London and the surrounding areas
• Build and maintain strong relationships with customers through trust, transparency, and exceptional sales service
• Conduct in-person consultations to understand customer needs and recommend Frontier’s reliable communication solutions
• Confidently present product options, explain pricing plans, and guide customers through the decision-making process
• Effectively handle objections and negotiate service agreements by emphasizing Frontier’s competitive advantages
• Serve as a trusted consultant, educating customers on the features and benefits of high-speed internet, wireless, and home phone services
• Represent the Frontier brand with professionalism and integrity in every sales interaction, ensuring a positive customer experience that drives retention and referrals
• Contribute to the success of the Frontier Communications Associate team by achieving personal targets and supporting a collaborative, goal-oriented environment

What We’re Looking For In A Frontier Communications Associate:

• Previous experience in sales, account management, client relations, or a leadership/management role
• Proven ability to negotiate contracts, overcome objections, and consistently close sales
• Strong organizational skills with a commitment to thorough follow-up and client communication before and after the sale
• A high level of ambition and a track record of achieving or exceeding Frontier Communications Associate team performance goals
• Confident communicator who can contribute ideas, insights, and innovative solutions to senior team members
• Detail-oriented with the ability to work proactively, independently, and with minimal supervision in a fast-paced environment