Support Operations Intern

Intern – Support, Operations & Office Management

Location: Cincinnati, OH (On-Site)

Department: Executive Office & Operations

Reports To: Executive Assistant & Assistant Director of Operations

Duration: Spring Semester 

Hours: Part-Time (15–30 hours/week) or Full-Time (if applicable)

About CIG Communities

CIG Communities is a full-service, family-owned real estate company specializing in the development and management of apartment communities. We are committed to bringing out the best in people and properties by fostering strong communities, thoughtful development, and efficient operations.

Position Overview

CIG Communities is seeking a motivated and organized Intern to support our Executive Office and Operations team. This role will work closely with the Executive Assistant and Assistant Director of Operations to help roll out new programs and initiatives, revamp and document policies, and improve internal processes across the organization.

This internship offers hands-on exposure to executive support, operations, office management, and process improvement within a property management company.

Key Responsibilities

Program & Initiative Support

Assist with the setup, coordination, and rollout of new internal programs and operational initiatives.

Help track project timelines, action items, and deliverables.

Support cross-functional coordination related to operational improvements.

Policy Development & Process Improvement

Assist in reviewing, updating, and revamping existing policies and procedures.

Help draft new policies, workflows, and standard operating procedures.

Support documentation and organization of internal processes and best practices.

Administrative & Operational Support

Organize project files, update shared documentation, and maintain internal resources.

Support data collection, research, and reporting as needed.

Office Management & Ad-Hoc Support

Support general office management needs, including stocking groceries, snacks, and office supplies.

Assist with maintaining a well-organized, functional, and welcoming office environment.

Help with special projects, event coordination, research tasks, and other ad-hoc needs as they arise.

Who We’re Looking For

Ideal candidates will have:

Strong computer / tech skills

Organizational skills and attention to detail.

A proactive, solution-oriented mindset and willingness to jump in where needed.

Interest in operations, executive support, real estate, or business process improvement.

Excellent written and verbal communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Currently pursuing or recently completed a bachelor’s degree in business, operations, management, communications, or a related field.

Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).

Experience with or interest in SharePoint and internal document management systems.

Curiosity about and interest in AI tools, automation, and process-enhancing technologies.

Professionalism, discretion, and strong time-management skills.

What You’ll Gain

Hands-on experience supporting executives and operational leadership.

Exposure to real-world business operations and process improvement initiatives.

Mentorship from experienced professionals in a collaborative environment.

Insight into the real estate development and property management industry.

Opportunities to contribute meaningfully to internal systems and workflows.