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Technical Operations Intern

EchoStar
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At EchoStar, hard work is rewarded with limitless opportunities. We’re looking at more than your education and previous work experience, we want individuals who are bright, energetic and ambitious. We believe the critical thinking skills you learn in college can be applied across a variety of business functions, regardless of your major. The opportunities at EchoStar will provide you with a potential fast track for career advancement. 

 

Our internship program is designed to give you comprehensive experience in the fast-paced world of wireless and technology industries. With hands-on field experience and business projects, you will get an in-depth look at how our business works and where you fit into it. Help us build our brand while we help you build yours.

 

Our interns partner with teams across EchoStar working to drive our latest game-changing innovation. Our internship is a 10 week, in-person experience that is paid hourly with eligible overtime. Interns are given a business project(s) to complete over the summer and present their results to leadership and their peers. EchoStar provides each intern with a manager to support them with the execution of their project.

 

All opportunities are located in Denver, CO unless otherwise stated.

 

DISH Media within EchoStar is seeking a highly motivated and detail-oriented Technical Operation Intern to join our team. This role provides an exciting opportunity to gain hands-on experience within our ad sales infrastructure, working on data-driven systems, process improvement, and the maintenance of our cutting-edge STB (Set-Top Box) and CTV (Connected TV) tech stacks. The ideal candidate has a proactive approach to problem-solving and a passion for technology and media.

 

Key Responsibilities:

 

As a Technical Operation Intern, you'll be instrumental in supporting the operational excellence and continuous improvement of our ad sales systems. Your primary duties will include:

 

System & Performance Monitoring:

  • Monitor the performance and stability of the ad insertion systems.
  • Utilize SQL and other analytical tools to derive insight and understanding of system performance.
  • Assist in suggesting and tracking performance metrics (KPIs) to determine acceptable quality levels, current performance, or improvement opportunities.

Operational Support & Coordination:

  • Coordinate essential programming data (program, episode, format, and window information) between third parties and the Traffic team.
  • Create manual formats and schedules for networks when necessary and keep all network schedules updated for smooth operations.

Process Improvement & Testing:

  • Assist in testing ad sales system upgrades and new technologies.
  • Help implement improvements and measure the success of system changes.
  • Make recommendations on operational and troubleshooting procedures to maintain smooth operation of the addressable system.

 

Education and Experience:

  • GPA 3.3 or above
  • Currently enrolled in an undergraduate or graduate program, in a related field of study
  • Must have 60 credit hours completed by May 2026

 

Skills and Qualifications:

  • Successful completion of a pre-employment screen including a reference check, criminal background check, and possible drug test.
  • Proactive Problem Solver: Demonstrated ability to work independently with general supervision, quickly setting personal priorities, and comfortably managing timelines (aligns with the manager looking for self-starters).
  • Technical Aptitude: Familiarity with SQL concepts or other relational database programming languages demonstrated through coursework or personal projects.
  • System Basics: Conceptual understanding of data-driven systems and foundational concepts of web services/XML.
  • Process Focus: Ability to identify areas needing improvement and propose a concise plan of action (aligns with the focus on process improvement).
  • Communication Skills: Strong verbal and written communication skills with a professional demeanor when presenting facts and findings.

Nice to Have:

  • Coursework or strong interest in process improvement techniques is a plus.
  • Familiarity with tools like AWS, Python (or R), or Tableau from class projects or self-study.
  • Prior exposure or strong interest in the ad sales organization or the media industry is a plus.
  • Proficiency with common office tools (Google Suite or Microsoft Office).

Visa sponsorship not available for this role