Systems Analyst

This position performs information technology analysis and optimization of Enterprise IT systems within the City of Bismarck.

Examples of Duties

• Communicates with users to define data processing needs or problems.
• Evaluates present systems and design interfaces for new systems whether purchased or modified.
• Tests new or altered software and systems to ensure its functionality.
• Analyzes software systems to determine problems and devise solutions.
• Provides technical support to resolve software issues.
• Installs or assists in the installation of new software and databases.
• Maintains SQL, AS400, and other City databases to accommodate daily city operations by optimizing databases and establishing proper maintenance routines; adds files and fields for new or updated systems; modifies files to repair problems; backs-up and restores databases.
• Works with IT and GIS staff in resolving issues related to enterprise applications.
• Trains users in the use of new or modified systems, applications, and software.
• Researches new technology techniques and solutions.
• Creates and maintains interfaces that interconnect City’s enterprise applications.
• Prepares user manuals and other user support materials.
• Performs related duties.

Minimum Qualifications

Education: A Bachelor's degree or the equivalent is required; a Bachelor’s degree in a computer-related field is preferred.
Experience: A minimum of three years’ experience in the administration of business computer systems or including implementation and/or management of software systems.
Skills: Effective interpersonal, customer service, organizational, and team-building skills are required. Excellent verbal and written communication skills and proficiency in writing technical specification documents are required. Strong technical skills and current technical knowledge are required. The ability to maintain confidentiality regarding the information processed, stored, or accessed by the systems is required.