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Administrative Assistant

H.J. Martin and Son
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Department: Administration
Hours: Full-time (8:00 a.m. to 5:00 p.m.)
Location: Green Bay, WI

Company Description: H.J. Martin and Son is a diversified construction company specializing in commercial and residential flooring, glass and glazing, walls and ceilings, commercial doors and hardware, and millwork and fixture installation.

Position Description: This position performs administrative and office support activities at our headquarters in Green Bay, WI. Computer/software experience is required as well as strong communication skills.  This position requires a self-motivated individual who is able to multi-task and be a team player.

Principal Responsibilities:

  • Phone Support
    • Provide general office support, including answering phones, and greeting all customers
    • Develop a deep knowledge of each department and who the key employees are, so calls are properly directed
    • Understand the shipping/receiving hours and contacts for all various buildings on campus to direct phone inquiries
    • Manage calls for non-local companies throughout the Midwest
  • Customer & Guest Support
    • Serve as the first point of contact for customers, to qualify customers and guide them to the appropriate next step
    • Ensure continuous coverage of the front desk
    • Check in flooring reps on the iPad
  • Clerical Support
    • Manage and pick up all incoming/outgoing mail
    • Coordinate delivery of packages and deliveries that arrive at the front desk
    • Distribute miscellaneous paperwork throughout the building
    • Make sure the Neenah delivery items are ready for delivery
    • Make shipping labels and prepare deliveries for UPS and FedEx
    • Backup for taking deposits or final payment
    • Manage the store schedule
    • Monitor and review material only jobs
    • Package and ship samples
  • Support Other Departments
    • Provide general support to leadership, team members, and departments as assigned
    • Back up coverage for Administrative Assistants are away from their desk or on vacation
    • Assist with Certificate of Insurance (COI) organization
    • Assist Merchandising Manager with various tasks
    • Assist Marketing with various tasks

Other Duties As Assigned:  Performs other related duties as assigned including supporting team members in the completion of their work for the purpose of ensuring the efficient and effective functioning of the business.

Experience/Education Required:

  • Experience working in the construction industry is preferred
  • Proficient in Microsoft Suite, including Word and Excel
  • Attention to detail, ability to multi-task and prioritize work, follow through on requests and take initiative and meet deadlines
  • Excellent communication and organizational skills
  • Strong analytical and problem-solving ability

Conditions of Employment: Must be able to pass pre-employment background check and drug test. The employee is expected to all adhere to all company policies.