Inside Sales Executive
Salary: $50,000 – $60,000 (Full-Time, Onsite)
Location: Southside of Jacksonville, FL
About the Opportunity
Due to continued growth and an expanding customer base, we are seeking a motivated Inside Sales Executive with 1–5 years of experience to join our team. This role is ideal for someone who thrives in a fast-paced, client-focused environment, enjoys building relationships, and is naturally organized and proactive. You will manage a high-volume portfolio of 100+ existing accounts, ensuring exceptional service, timely responses, and consistent follow-through.
Key Responsibilities
Account Management & Client Communication
- Manage and support 100+ active client accounts with professionalism and urgency.
- Communicate with clients daily via phone, email, and video meetings.
- Respond to inquiries, provide product information, and deliver excellent customer service.
- Build strong relationships with clients while identifying opportunities for additional engagement or growth.
Sales Support & Growth Activities
- Process catalog request forms, validate inquiries, and convert qualified leads into new clients.
- Assist with coordinating quotes, orders, sample requests, and follow-ups.
- Support senior sales staff with account research, data entry, and project coordination.
Showroom & Product Maintenance
- Maintain the showroom to ensure all displays, samples, and products are organized, updated, and in excellent condition.
- Monitor stock, replace outdated or worn materials, and prepare the showroom for client visits.
Technical Skills
- Microsoft Excel: Ability to use formatting, basic formulas, and XLOOKUP or VLOOKUP functions.
- PowerPoint: Create, update, and format presentations for client meetings.
- Comfortable using CRM tools, online product portals, and virtual meeting platforms.
Training & Ramp-Up
- 2–3 month training program that includes hands-on learning and shadowing senior team members.
- Gradually transition from training into independent account ownership.
What We’re Looking For
- 1–5 years of inside sales, account management, customer service, or similar experience.
- Strong verbal and written communication skills.
- Highly organized with excellent attention to detail.
- Self-starter who takes initiative and enjoys working both independently and collaboratively.
- Positive attitude and a willingness to learn and grow.
Interview Process
- 1st Round: Teams interview with Director of Sales & Marketing
- 2nd & 3rd Rounds: Follow-up interviews with leadership or team members
- Final selection and offer