Intern - Customer Experience and Energy Services

Position Purpose

Provide learning opportunities for college students to gain hands-on experience supporting energy-related customer programs, marketing initiatives, and customer engagement. This internship supports the Customer Experience and Energy Services team with program administration, customer support, and product development while building foundational knowledge and professional skills.

Core Responsibilities

• Assist with data gathering, analytics, data entry, and report generation for energy-related programs and services.
• Support the development of MGE products and services through research, documentation, and deployment planning.
• Investigate innovative energy technologies such as AI, telematics, EV charging, PV inverters, battery storage, and customer-facing apps.
• Assist with journey mapping, customer outreach, education, and process workflows.
• Support various administrative tasks and other projects as needed.
• Participate in meetings, training, and shadowing opportunities to develop professional competencies.
• Present project findings or deliverables at the end of the internship period.

Behavioral Competencies

• Communicates Effectively – Shares information clearly and concisely; listens and responds appropriately.
• Collaborates – Works effectively with others to achieve common goals.
• Action Oriented – Takes on new opportunities and challenges with enthusiasm.
• Nimble Learning – Actively learns through experimentation and feedback.
• Situational Adaptability – Adjusts approach to match changing conditions or priorities.

Skills

• Experience with Microsoft Office Suite.
• Strong business acumen, communication, and interpersonal skills.
• Demonstrated analytical, problem-solving, and critical thinking skills.
• Energetic and eager to tackle new projects and ideas.
• Ability to work effectively in a team environment.

Education

• Currently enrolled in an accredited university or college program. Preferred fields of study include Business, Economics, Marketing, or related disciplines.

Benefits of an Internship with MGE

• Convenient Location: MGE is a local employer with easy access via bike paths and public transportation. Free on-site parking is also available.
• Meaningful Work: Interns engage in hands-on, impactful projects that provide valuable experience across various business functions.
• Competitive Compensation: Interns receive fair and competitive pay that reflects the value of their contributions.
• Career Advancement: MGE offers a strong pathway to full-time employment, with a high rate of intern-to-employee conversion following graduation.

Work Schedule

• Full-time (40 hours/week) during summer: mid-May through early September.
• Hybrid schedule with some remote capabilities.
• Additional part-time (15–20 hours/week) availability during fall and spring semesters based on business needs.

Applications for summer 2026 internships will be reviewed on a rolling basis.