Intern - Community Services and Customer Engagement

Position Purpose

Provide learning opportunities for college students to gain hands-on experience in community engagement and customer outreach. This internship supports the Residential & Community Services team in partnering with community organizations, centers, and service providers to deliver energy-related services and information directly to customers.

Core Responsibilities

• Assist with crafting and implementing engagement strategies, conducting product and market analysis, and facilitating information sessions and training.
• Investigate outreach strategies to increase customer awareness of MGE products and services.
• Support inclusive business practices that engage MGE's multicultural customer base.
• Identify community partnerships to educate and engage customers and service providers about energy management and cost-saving strategies.
• Assist with community events, administrative tasks, and other projects as needed.

Behavioral Competencies

• Communicates Effectively – Shares information clearly and concisely; listens and responds appropriately.
• Collaborates – Works effectively with others to achieve common goals.
• Action Oriented – Takes on new opportunities and challenges with enthusiasm.
• Nimble Learning – Actively learns through experimentation and feedback.
• Situational Adaptability – Adjusts approach to match changing conditions or priorities.

Skills

• Experience with Microsoft Office Suite.
• Strong business acumen, communication, and interpersonal skills.
• Demonstrated analytical, problem-solving, and critical thinking skills.
• Energetic and eager to tackle new projects and ideas.
• Ability to work effectively in a team environment.
• Valid driver’s license and ability to lift at least 40 pounds.

Education

• Currently enrolled in an accredited university or college program.
• Preferred fields of study include Business, Marketing, Communications, or related disciplines.

Benefits of an Internship with MGE

• Convenient Location: MGE is a local employer with easy access via bike paths and public transportation. Free on-site parking is also available.
• Meaningful Work: Interns engage in hands-on, impactful projects that provide valuable experience across various business functions.
• Competitive Compensation: Interns receive fair and competitive pay that reflects the value of their contributions.
• Career Advancement: MGE offers a strong pathway to full-time employment, with a high rate of intern-to-employee conversion following graduation.

Work Schedule

• Full-time (40 hours/week) during summer: mid-May through late August.
• Hybrid work model with remote flexibility.
• Additional part-time (15–20 hours/week) availability during fall and spring semesters based on business needs.

Applications for summer 2026 internships will be reviewed on a rolling basis.