Operations Associate

Job Title: Operations Associate 
Location: Columbia, MD (Onsite) 
Job Type: Full-Time 

Please Note: 

• Fresh Graduates can also apply. 
• All kinds of training and mentorship will be provided.

About Us: 

Serigor Inc is a Maryland based, CMMI L3, Woman Owned Small Business (WOSB) specializing in IT Services, IT Staff Augmentation, Government Solutions and Global Delivery. Founded in 2009, we are a leading IT services firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help US government agencies and Fortune 500 companies confidently face the future while increasing the efficiency of their current operations. 

Overview 

We are seeking a proactive and detail-oriented Operations Associate to support daily operational and administrative functions across the organization. In this role, you will help ensure seamless internal workflows, support employee lifecycle activities, manage vendor relationships, and assist leadership with process improvements. This is an excellent opportunity for a motivated individual looking to advance their career in operations and administrative management. 

Key Responsibilities 

• Coordinate day-to-day operational and administrative support activities to ensure business continuity. 
• Streamline internal processes to enhance productivity and operational efficiency. 
• Manage vendor and supplier contracts, including tracking, updates, and renewals. 
• Support contract compliance and assist with reviewing key terms to protect organizational interests. 
• Assist with employee lifecycle activities including onboarding, offboarding, and performance tracking. 
• Coordinate exit processes and ensure accurate completion of required documentation. 
• Provide operational support to senior management for various strategic and administrative initiatives. 
• Identify opportunities for process improvements and contribute to organizational enhancements. 
• Help enforce operational policies and contribute to updates as needed. 

Qualifications & Requirements 

• Bachelor’s degree in business administration, Operations Management, Human Resources, or a related field (master’s degree is a plus). 
• 1–2 years of experience in administrative or operational support preferred. 
• Strong organizational and time-management skills with the ability to handle multiple priorities. 
• Excellent communication, interpersonal, and problem-solving capabilities. 
• Knowledge of HR and operational functions including onboarding, offboarding, and workflow coordination. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
• Self-driven team player with adaptability and a continuous-improvement mindset. 

What We Offer: 

• Competitive salary and benefits package. 
• Opportunities for career growth and development. 
• A collaborative and supportive team environment. 
• Exposure to a fast-growing company with a focus on innovation and customer satisfaction.