Instructional Designer

The Instructional Designer will join OneDigital’s Learning and Development (L&D) team, reporting to the Learning Consultant. They will assist in designing and developing instructional materials and e-learning content, collaborating with members of the L&D team to improve existing courses. Responsibilities include gathering and synthesizing feedback from learners, providing recommendations for improvement in learning design, and implementing changes to courses to publish new versions. The ideal candidate has relevant degrees/certifications and strong communication, organizational, and design skills, and has experience using e-learning authoring tools and other multimedia creation tools.

Essential Duties and Responsibilities (include but are not limited to):

The Instructional Designer will work closely with the Learning Consultant and other L&D team members to carry out the following responsibilities:

Engage in needs analysis by partnering with stakeholders to identify performance gaps and learning needs, translating business goals into measurable learning objectives

Design and develop learning solutions using instructional design models (e.g., ADDIE, SAM, Agile), grounded in Adult Learning Theory and cognitive science, to create engaging and effective content

Leverage AI tools to enhance the design and development phase of the creation process

Enhance existing training content by applying instructional design principles and adult learning strategies to improve visual appeal, interactivity, and learner engagement

Ensure accessibility and inclusivity by designing content that meets Section 508 and WCAG standards, addressing diverse learner needs through inclusive design practices

Evaluate learning effectiveness by developing assessments, surveys, and feedback tools, and analyzing data to inform continuous improvement and demonstrate ROI, as needed

Synthesize feedback from learners, SMEs, and L&D team members to document and implement enhancements

Support administrative tasks and processes and perform LMS administration, as needed

Qualifications, Skills, and Requirements:

Proficiency in Microsoft Office Suite (Word, PowerPoint, OneNote), required

Familiarity with Learning Management Systems (LMS) or Learning Experience Platforms (LXP), required

Proficiency with e-learning authoring tools and other instructional design tools (e.g., Adobe Captivate, Articulate (360, Rise, or Storyline), Adobe Creative Cloud, Camtasia, Vyond), required

Proficiency in Canva, preferred

Ability to work independently and as part of a team

Strong written and verbal communication and organization skills

Must be self-motivated, disciplined, and thrive in a fast-paced environment

Qualifications, Skills, and Requirements:

Proficiency in Microsoft Office Suite (Word, PowerPoint, OneNote), required

Familiarity with Learning Management Systems (LMS) or Learning Experience Platforms (LXP), required

Proficiency with e-learning authoring tools and other instructional design tools (e.g., Adobe Captivate, Articulate (360, Rise, or Storyline), Adobe Creative Cloud, Camtasia, Vyond), required

Proficiency in Canva, preferred

Ability to work independently and as part of a team

Strong written and verbal communication and organization skills

Must be self-motivated, disciplined, and thrive in a fast-paced environment

Education, Training, and Experience:

Master’s/bachelor’s degree in Instructional Design & Technology, or master’s/bachelor's degree in related field, required

(Learning Design, Educational Technology, Instructional Technology, Learning & Development)

eLearning Specialist certification, preferred

Experience applying WCAG (Web Content Accessibility Guidelines), preferred

Experience applying Adult Learning Theory or Instructional Design principles, preferred