Business Operations Analyst

Business Operations Generalist

One to One Health is an innovative healthcare company that prides itself on delivering relationship driven care. We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience that reduces barriers to care. One to One Health is excited to be growing its corporate team to support expansion – primarily with new telehealth products, but also with our core onsite clinical operations.

About the role:

This is an exciting opportunity to join the operations team, supporting business operations managers in streamlining processes and providing data-driven insights to drive improvement. In this role, you'll handle task execution, assist with client engagement, and work through the complete eligibility lifecycle for our fast-growing TextCare service lines. As a generalist, you'll tackle a variety of challenges across business functions and contribute directly to the company’s growth.

What we would like from you:

• A passion for helping people and a desire to realize One to One’s goal of patient-first health care
• A self-starter, energized by dynamic operations and a willingness to tackle a wide-range of challenges (from client-facing communication/implementation to continuous process improvement)
• A keen attention to detail – focused on delivering accurate and repeatable processes
• Highly comfortable with technology (easily navigates unfamiliar systems with limited guidance including Electronic Health Records, patient engagement platforms, etc)
• Demonstrate expertise in data analysis, proficiently utilizing tools such as Excel, SQL, and Tableau to manipulate data and extract actionable insights preferred.
•  Experience or a willingness to learn Healthcare business operations

Desired Qualifications: A Bachelor's degree from an accredited college or university in business or public administration or a closely related field.

Benefits: Health, Dental, Vision, Unlimited Paid Time Off (subject to coordination with Ops Team), eligibility for participation in 401K after first day of employment with company matching contribution up to 5%.

Job Type: Full-time

Location: Chattanooga, Tennessee (In-office)