Retail Sales Associate

Cuyana is now hiring a full-time retail Sales Associate for our Palo Alto store located in Stanford Shopping Center.

Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!

Benefits:  Medical, dental, vision, life, disability insurance; Paid vacation and sick time, holiday pay, commuter benefit, 401k, bonus, additional product incentive and generous employee discount.

RESPONSIBILITIES*

Sales & Client Interaction

• Comfortable greeting guests, checking customers into appointments, requesting client information for further outreach 
• Provide excellent personalized customer service and engagement through building relationships with clients 
• Expert on product and brand knowledge, act as a Cuyana ambassador 
• Assist customers with purchases, returns, exchanges 
• Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product 
• Contribute to the daily personal and store sales targets

Operations & Stockroom

• Receive and process stock transfers 
• Work with management on how to organize, prioritize based on sales, and maximize stock room space 
• Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team 
• Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming 
• Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available) 
• Cuyana Community (help teammates during peak season, support retail or community events) 

*Responsibilities may change based on business needs

REQUIREMENTS

• 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus 
• A connection to Cuyana's Fewer Better philosophy 
• Team player who thrives in fast paced environments 
• Professional attitude and customer service focused 
• Dependable with all store responsibilities 
• Adaptable, and willing to jump in and help 
• Strong organization, written and verbal communication skills 
• Comfortable handling customer conversations and interactions 
• Technology savvy 
• Flexible work schedule - Must be available to work weekends, evenings, events, holidays 
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs 
   

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

• Cultivate Community – you are honest, inclusive, and always willing to lend a hand 
• Create Excellence – you are accountable, decisive, and drive for results 
• Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way