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Administrative Services Representative III

Municipality of Anchorage HR Department
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ADMINISTRATIVE SERVICES REPRESENTATIVE III (Customer Service Rep III) - Range 11 / AMEA

Salary

 

$22.89 - $29.12 Hourly

Location

 

Anchorage, AK

Job Type

 

Regular / Full Time

Job Number

 

2025-01004

Department

 

Finance

Division

 

Property Appraisal Personal Property 2

Opening Date

 

11/17/2025

Closing Date

 

11/26/2025 11:59 PM Alaska

Job Information

 

 

 

Open to the general public and any current Municipal employee.


 

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.


 

DEPARTMENT: Finance

HOURS OF WORK: Monday through Friday, 08:00am to 5:00pm

LOCATION: 632 W 6th Ave Suite 300


 

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.


 

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

 

Example of Duties

 

 

The Administrative Representative III will provide a wide range of Customer Service. The primary position duties are reviewing and processing Senior Citizen, Residential, Disabled Veteran and Military, Service/Widow and Widower Exemptions by using tools to analyze and investigate data from municipal databases as well as outside sources, this information will be used to determine eligibility of pertinent exemptions based off Municipal Code and Alaska Statue. Ability to interpret and apply Municipal Code regarding exemptions and ensuring that applicants meet the qualifications necessary to receive an exemption. Skills to offer recommendations to unqualified applicants for possible removal of exemption that align with departmental standards and policies. The Administrative Representative III will also ensure the owner of the record is up to date within the municipal database and will be offering, support to the Board of Equalization, and be a key source of support for the Administrative Representative II to ensure customers are receiving the quality care that they expect. Other duties as assigned.
 

Minimum Qualifications / Substitutions / Preferences

 

 

High school diploma, GED, or equivalent and three (3) years of customer service experience or equivalent.

Preferences:

 

  • Microsoft Office certification
  • Certified notary
  • Paralegal certification
  • Any certification from an appraisal organization, e.g Alaska Association of Assessing Officers