Transit Operations Intern

Maintaining efficiency and economy in operations management requires flexibility in job assignments. While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted to, each employee may be expected to perform other jobs from time to time.

 SUMMARY:

This position will report directly to the Supervisor of Passenger Facilities and will mainly be responsible for supporting activities related to daily bus and passenger facilities operations, as well as assisting in the oversight of MTS contract operations. This position is ideal for candidates pursuing an undergraduate degree in public administration, geography or planning or for someone interested in pursuing a professional career that revolves around public transportation and/or operations management.

EXAMPLE OF DUTIES:

 Essential Functions

• Assists with service performance monitoring by conducting onsite inspections of bus service.
• Conducts bus stop inventory maintenance by driving to stops and being in the field.
• Assists with timetable inventory and deliveries to operating divisions and select outlets.
• Conducts data entry and analysis.
• Assists with the triannual service change production and implementation.
• Provides routing, and at times, daily assistance with bus stop and service-related site inspections.
• Inputs video request data into the video request spreadsheet.
• Assists with before and after photos of work orders in the field.
• Transfers bench site drawings to electronic files.
• Assists with transit contract compliance monitoring.
• Records mileage data for non-revenue vehicles and electric buses.

Duties May Include, But Are Not Limited To, The Following:

 Performs other duties as assigned.

 QUALIFICATIONS:

 Knowledge, Skills, and Abilities

 Knowledge of or ability to learn MTS policies and regulations; ability to read, understand and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy; ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; skill in verifying the accuracy and completeness of forms and reports; knowledge of Microsoft Word and Excel and the ability to learn and use other software that MTS might have or acquire. Must have the ability to follow road directions, understand street networks and have a good sense of geographical space.

 Physical Requirements

The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds). Must be able to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key. Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position. Duties will be performed both in an office type environment (25-50%) and in the field (50-75%).

 Experience/Education/Certificates/Licenses

Possess an educational background and interest in planning, public administration, transportation, geography, engineering or another related field. Must possess and maintain a valid California Driver License.

 GENERAL:

Must satisfactorily pass all applicable post-offer examinations, including but not limited to a pre-employment physical conducted by an independent medical provider, a comprehensive criminal background check, and, when applicable, a pre-employment drug test as required by MTS Board Policy 35.

 SALARY RANGE:
Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #0, which has a minimum of $36,450 and a maximum of $51,759. Salary grades are typically adjusted annually to ensure they remain market competitive.

DISCLAIMER: The above-described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time.

EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

MTS is an Equal Opportunity Employer with an ongoing commitment to treat all people, including customers, co-workers and the public at large, with dignity and respect. As a public transportation agency, MTS is committed to providing an inclusive workplace that reflects the diverse communities in which we work and live. 

MTS supports and promotes an environment that is free of discrimination and harassment. MTS recruits, hires, trains and promotes individuals without regard to race, color, sex, religion, ancestry, national origin, age, gender, marital status, medical condition, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, sexual orientation and military status, veteran status or any other status protected by federal, state or local law.

MTS encourages veterans, military spouses and people from different backgrounds to apply for open positions for which they are interested. Additionally, MTS employees are encouraged to refer qualified candidates from all backgrounds and age groups. At MTS, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.