Computer Technician Assistant

FIRELANDS LOCAL SCHOOL DISTRICT
Title: FIRELANDS LOCAL SCHOOL DISTRICT COMPUTER TECHNICIAN ASSISTANT FILE 502C
Reports to: Assigned administrator/supervisor.
Job Objective: Maintains technology equipment and provides staff/student support.
Minimum Qualifications:
• Previous experience in a computer-related field is preferred. Strong technical skills and an understanding of technology 
applications in an academic environment substantiated by training/work experience, including, but not limited to:
o A+ certification or working toward receiving this certification
o PC support and basic networking knowledge
o Working proficiency in Microsoft Word and Excel and/or Google Docs and Sheets
• Ability to clearly communicate technical information and work with a wide range of staff interest/skill levels. 
• Available to work irregular hours/non-traditional schedule as an "on-call" employee when required. 
• Displays flexibility, reliability, self-discipline and a willingness to take on challenging tasks.
• Embodies high ethical standards/integrity. Maintains confidentiality. Accepts personal responsibility for decisions/conduct.
• Exhibits effective time management and resourceful problem-solving skills. 
• Passes all state background check requirements. Maintains a record free of criminal violations that would prohibit public 
school employment.
• Meets mandated health screening requirements following a conditional offer of employment.
Essential Functions:
1. Provides technical/manual skills in the installation, configuration, maintenance, and repair of technology resources (i.e., 
hardware, software, etc.).
• Assist in setting up IT equipment, performing or ensuring proper installation of PCs, cables, operating systems, and 
associated software.
• Assist in installing, moving or adjusting any device on the network 
• Assist in providing direct technical assistance to computer users (staff/students), answering questions or resolving 
computer problems for clients in person, over the phone, or digitally.
• Assist in observing system/Chromebook functioning to verify correct operations and detect errors.
• Assist in recommending the purchase of efficient and cost-effective technological equipment and software.
• Assisted in developing any missing documentation on systems and network functionality.
• Performs other duties as assigned.
• Picks-up/delivers equipment, materials and other supplies as directed.
• Helps with the receipt of deliveries. Inspects packages. Verifies contents with packing lists. 
• Inspects, tests, and installs new equipment/software. Prepares support documentation (e.g., date installed, location, upgrades, 
etc.). Monitors licensing agreement compliance.
• Protects district property. Ensures storage areas are secured at the end of the workday.
2. Exemplifies professionalism and fosters goodwillto enhance the district's public image. 
• Complies with drug-free workplace rules, board policies and administrative guidelines/procedures. 
• Contributes to an effective and positive work/learning environment. Performs all assigned duties. 
• Develops mutually respectful relationships with co-workers. Functions as part of a cohesive team. 
• Maintains a professional appearance. Wears work attire appropriate for the position.
• Maintains an acceptable attendance record and is punctual.
• Respects privacy and maintains the confidentiality of privileged information.
• Works effectively with minimal supervision. Performs tasks efficiently to meet deadlines.
3. Maintains open/effective communications. Serves as a reliable information resource.
• Prepares/maintains accurate records. Submits required paperwork on time. 
• Provides prompt notification of personal delays or absences.
• Refers district policy interpretation questions to an appropriate administrator. 
• Seeks clarification when directives/expectations are unclear.
• Uses active listening/problem-solving techniques. Respects diversity. Resolves issues tactfully. 
• Works with staff to ensure shared resources are used effectively.
4. Pursues opportunities to enhance professional performance.
• Participates in training to keep current with professional standards associated with work duties. 
• Updates skills as needed to use available task-appropriate technology effectively.
• Works toward mastery of individualized development/performance goals as directed.
5. Takes precautions to ensure safety. Helps manage/eliminate risks.
• Maintains high standards for appropriate conduct. Recognizes and responds to prevent aggressive behavior or harassment. 
Complies with district procedures and federal/state laws when dealing with discrimination and suspected child abuse/neglect.
6. Performs other specific job-related duties as directed.
• Assists with unexpected/urgent situations as needed.
• Helps implement workplace initiatives that advance district goals.
Working Conditions: Safety is essential to job performance. Employees must exercise caution and comply with all mandated safety 
regulations and follow district protocols when involved in the following situations:
• Balancing, bending, climbing, crouching, kneeling, reaching, or standing. 
• Exposure to adverse weather conditions and temperature extremes.
• Exposure to air-borne particulates, chemicals, combustible materials, electrical hazards, equipment vibrations, noise, moving 
mechanical parts, odors and slippery surfaces.
• Exposure to blood-borne pathogens and communicable diseases. 
• Interacting with aggressive, disruptive and/or unruly individuals.
• Lifting, carrying and moving work-related supplies/equipment. 
• Operating and/or riding in a vehicle.
• Performing strenuous or repetitive physical tasks for extended periods of time. 
• Traveling to meetings and work assignments.
• Working in confined spaces and/or under variable lighting conditions.
Performance Evaluation: Job performance is evaluated according to policy provisions and contractual agreements adopted by the
Firelands Local School District Board of Education.
The Firelands Local School District is an equal opportunity employer. This job description identifies primary responsibilities and is not
intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing
factors, funding variables, modified operating procedures, program/curriculum changes and unforeseen events.