Solutions Analyst

BioPharma360 is seeking a Solutions Analyst to support the end-to-end implementation process—helping with discovery, workflow design, technical integration, testing, analytical reports building, launch, and optimization. Our Solutions Analysts collaborate across clients and internal teams, ensuring that projects are well-documented, well-tracked, and progressing smoothly. 

Responsibilities:

• Implementation Support: Assist Implementation Lead with project delivery, including workflow documentation, meeting coordination, task tracking, and follow-up.
• Project Tracking:  Assist Implementation Lead in maintaining project plans, registries, and status reports to keep stakeholders aligned.
• Project Coordination and Workshops: Participate in project kickoffs, planning sessions, and project status meetings.
• Testing & Quality Assurance: Execute all phases of testing from internal through external user acceptance testing, document results, and coordinate issue resolution.
• Technical Coordination: Support technical integrations by managing documentation, gathering information from clients, and assisting with validation and testing.
• Analytics & Reporting: Assist with creating dashboards, extracting insights, and monitoring performance metrics.
• Market Research: Conduct market research and competitive analysis to inform strategic decision-making and business development efforts.
• Internal Initiatives Support: Assist with the coordination and execution of internal initiatives to support BioPharma360’s growth.
• Administrative Support: Provide administrative support as needed, including scheduling meetings, organizing documents, and handling other ad-hoc tasks to support day-to-day operations.