Inside Sales Manager - Jointmaster

About the Role
We’re seeking an experienced Inside Sales Manager to lead and support the sales efforts for our JointMaster® product line. In this key role, you’ll manage the inside sales team, collaborate closely with outside sales, and ensure exceptional service to customers and channel partners. You’ll oversee all aspects of the sales process — from quoting and project coordination to customer communication and order fulfillment — helping drive growth and operational efficiency.

Key Responsibilities

Lead and mentor the inside sales team to achieve sales goals and deliver outstanding customer support

Partner with outside sales representatives to manage opportunities from quote to project completion

Oversee preparation of pricing, proposals, and submittals to ensure accuracy and timeliness

Track and manage project activity, ensuring clear communication and follow-through with customers and internal departments

Analyze sales metrics, identify trends, and recommend process improvements

Collaborate with manufacturing, logistics, and customer service to maintain project flow and customer satisfaction

Promote a positive, high-performance team culture focused on collaboration and continuous improvement

What You’ll Bring

Proven experience in inside sales, project management, or account management — ideally within manufacturing, construction, or building products

Strong leadership and communication skills with the ability to coach and develop team members

Excellent organizational abilities and attention to detail

Proficiency with Microsoft Office Suite; experience with CRM systems preferred

Ability to balance multiple priorities in a fast-paced, deadline-driven environment

Customer-focused mindset with a passion for teamwork and problem-solving

Why Join Us

Be part of an award-winning company recognized for innovation and quality

Lead a collaborative, high-performing team within a respected product line

Competitive pay and comprehensive benefits package

Opportunities for professional growth and advancement

Based in Muskego, WI, where craftsmanship, quality, and community come together

If you’re a motivated sales professional who excels at leading teams and delivering results, we’d love to hear from you.