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Route Service Manager

UniFirst is HIRING - ROUTE SERVICE MANAGER

Location:  MACON, GA

ONE DAY ONLY / In-Person Interviews - THURSDAY, NOVEMBER 13

APPLY NOW to Secure Interview (8 am - 4:30 pm)

  • $62,408 Annually
  • Paid Weekly
  • Eligible for Incentives
  • Full-Time
  • Starting time is around 6:00 am
  • MONDAY - FRIDAY (NO WEEKENDS)

UniFirst is seeking a Route Service Manager to join our team!

  • The Route Service Manager will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family-owned businesses to major corporate locations.
  • This is an entry-level management position for a career-minded individual interested in advancement.

What’s in it for you?

  • Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth.
  • Culture: Our family culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you’ll be doing:

  • Oversee the training and development of a team of Route Service Representatives
  • Respond to service requests
  • Negotiate customer contract renewals
  • Build strong relationships with your customers and team
  • Work closely with all other leadership and management team members to provide the best customer service and product programs
  • Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty.

Qualifications:

  • A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer
  • Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
  • An individual ready to learn and work to become a customer service and loyalty expert
  • High school diploma or GED, some college is a plus
  • 21 years of age
  • Valid non-commercial driver’s license in the state of residence
  • Reliable transportation
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds
  • Communication and language skills
  • Basic computer proficiency
  • Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred

 

Benefits:

 

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance

 

Schedule:

  • Monday to Friday

 

Experience:

  • Route Driving: 1 year (Preferred)
  • Route Service: 1 year (Preferred)

 

License/Certification:

  • Driving License (Required)

 

Work Location: On the road