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IT Business Technology Intern

GNCO Inc.
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IT INTERN (SUMMER 2026) - BROOKLYN HEIGHTS, OH (ON-SITE)

IT Business Technology Intern (Summer 2026) – Temporary (Non-Exempt)

GNCO, Inc. | Brooklyn Heights, OH

Reports To: Director of IT & Business Systems

 

INTERNSHIP SUMMARY

GNCO’s Summer Internship Program was recognized as the 2022 GenerationNext Program of the Year by Engage Cleveland, and we’re looking for our next round of interns! GNCO is also proud to be a 2024 and 2025 NorthCoast 99 Award Winner, recognized for attracting, developing, and retaining top talent in Northeast Ohio. This program connects young professionals with a quickly growing company in a key industry, providing hands-on experience, mentorship, and development. Our Summer Internship Program runs from after Memorial Day through mid-August, with a first-week onboarding (split between Cleveland headquarters and assigned site) followed by 10 weeks of hands-on, in-depth experience.

 

We are seeking a curious and motivated IT Business Technology Intern to join our Business Systems and IT team. This internship offers a hands-on opportunity to work with a diverse set of business users across departments, helping to identify, plan, and solve operational challenges using technology. You’ll gain exposure to industry-leading platforms including SolarWinds, Salesforce, Power BI, Microsoft Azure, and Microsoft Business Central, while learning how to translate business problems into technology solutions.


ESSENTIAL FUNCTIONS

  • Collaborate with business users to understand their challenges and needs.
  • Assist in planning and documenting business requirements and workflows.
  • Participate in envisioning and proposing technology-based solutions.
  • Support troubleshooting and resolution of system-related issues.
  • Learn and apply tools such as SolarWinds, Salesforce, Power BI, Azure, and Business Central in day-to-day tasks.
  • Contribute to process improvement initiatives and system enhancements.
  • Document findings, recommendations, and solution designs.

POSITION QUALIFICATIONS
EDUCATION

  • Actively enrolled in a university, pursuing a degree in Computer Science, Business Information Systems, Business Analytics, or a related field (preferred but not required).

EXPERIENCE

  • Experience with business systems, analytics, or IT support preferred.

ADDITIONAL REQUIREMENTS

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with any of the following platforms is a plus: SolarWinds, Salesforce, Power BI, Azure, Microsoft Business Central.
  • Boundless curiosity about technology and a desire to learn and grow.
  • Ability to work independently and effectively prioritize demands and execute tasks.
  • Keen attention to detail.

What You’ll Gain

  • Real-world experience in IT business analysis within a dynamic distribution environment.
  • Exposure to enterprise systems and cross-functional collaboration.
  • Mentorship from experienced professionals in business systems and IT.
  • Opportunity to contribute to meaningful projects that impact business operations.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.