Administrative Assistant / Front Desk & Social Media

Job Overview:

We are seeking a dynamic, organized, and creative individual to fill the role of Administrative Assistant / Front Desk and Community Manager for our vibrant coworking space. The ideal candidate will be the first point of contact for members and visitors, ensuring a positive and professional experience both in person and online. This multifaceted role combines administrative and community management responsibilities with social media and digital engagement. The right candidate will help foster a thriving in-person community while amplifying our presence across social media platforms to showcase our members, events, and workspace culture.

Responsibilities:

Front Desk Operations:

• Greet and assist members, visitors, and guests in a friendly and professional manner.
• Manage incoming calls, emails, and inquiries promptly and effectively.
• Maintain a clean and organized front desk and common area.

Administrative Support:

• Provide general administrative support to management and other team members.
• Assist in scheduling appointments, managing calendars, and coordinating meetings.
• Handle mail and package deliveries, ensuring timely distribution.

Community Management:

• Cultivate a positive and inclusive community environment within the coworking space.
• Organize, promote, and support community events, workshops, and networking opportunities.
• Address member inquiries and concerns to ensure a high level of satisfaction.
• Foster connections and collaboration among members through introductions and engagement initiatives.

Social Media & Digital Engagement:

• Create and manage content for the coworking space’s social media accounts (Instagram, LinkedIn, Facebook, etc.).
• Capture and share photos/videos of daily activities, members, and events to highlight community life.
• Develop and schedule posts to promote events, partnerships, and member achievements.
• Respond to comments, messages, and online inquiries in a timely and engaging manner.
• Track engagement metrics and collaborate with management to improve digital outreach and community growth.

Membership Coordination:

• Assist with membership onboarding, renewals, and terminations.
• Maintain accurate and up-to-date member records and contact information.
• Collaborate with the sales team to promote membership plans and upsell additional services.

Facility Management:

• Oversee day-to-day operations, ensuring workspace amenities are well-maintained.
• Coordinate with maintenance and cleaning staff to address facility issues promptly.

Qualifications:

• Proven experience in administrative, customer service, or community management roles.
• Strong organizational, creative, and multitasking abilities.
• Excellent written and verbal communication skills.
• Tech-savvy with proficiency in Google Workspace and social media platforms.
• Familiarity with coworking or CRM management software is a plus.
• Basic photo and video editing skills (Canva, CapCut, or similar tools) preferred.
• Enthusiastic and proactive approach to community building—both in-person and online.
• Flexible schedule to accommodate occasional evening or weekend events.

Education and Experience:

• High school diploma required; Bachelor’s degree preferred.
• Previous experience in a coworking space, hospitality, or marketing/social media role is a plus.
• Bilingual (Spanish/English) is a plus.

To Apply:

Interested candidates should submit their resume and a cover letter highlighting relevant experience. Please include Administrative Assistant / Front Desk and Community Manager Application in the subject line.