Digital Communications Coordinator

Learn more about the City of Edmond by visiting the City of Edmond's website.

Starting Salary: $20.18–$21.12 (depending on experience)

When you click on the provided link to apply, please either fill out Work History section in the application or include a resume, cover letter, or other document explaining your experience.

LINK TO APPLY: Digital Communications Coordinator (VE) | City of Edmond Careers

About this Position

The Digital Communications Coordinator (VE) coordinates Visit Edmond's website and social media efforts, tracking digital analytics, and performing administrative duties. This position communicates frequently with the public and vendors, so strong customer service and communication skills are key to successful performance of duties. This position requires the ability to work flexible hours, with some work necessary on weekends and/or after normal office hours.

Qualifications

• High school diploma or GED equivalent
  • Bachelor's degree in hospitality/communications preferred
• 12 to 23 months of related experience and/or training
  • Or equivalent combination of education and experience
  • 2 years experience preferred
• Experience researching, compiling, and summarizing statistical data
• Google Analytics certification (preferred)
•  Google Ads Manager certification (preferred)
• Valid Oklahoma Driver's License and a driving record acceptable to the City's insurance carrier

Responsibilities

• Maintain written content and visual assets on Visit Edmond's website
• Work closely with staff and website vendor to identify/fix issues with the website
• Organize monthly Visit Edmond Tourism Advisory board meetings, compile reports, post agendas, and record minutes
• Perform administrative tasks related to purchasing, inventory, and customer service
• Organize local deliveries and deliver mail to the post office
• Track advertiser digital analytics in the Travel Guide, website, and QR code generator
• Maintain the digital Travel Guide, track analytics, and organize digital assets
• Pull tourism impact reports and communicate with partners
• Organize and report lodging taxes for hotels and vacation homes
• Plan, create, and maintain social media content on all platforms
• Write, design, and schedule monthly email newsletters
• Assist with Strategic Planning initiatives

Necessary Skills

• Experience with the following software platforms/sites:
  • Customer Relationship Management (CRM)
  • Social media 
  • Social media management
  • Microsoft Office
  • Google Workspace
  • QR code generators
• Strong customer service and communication skills
• Strong attention to detail
• Ability to meet the required physical standards for this position
• Ability to pass extensive background process and pre-employment drug and audio screenings

Benefits

• Generous benefits package including health, vision, and dental insurance
• Access to a dedicated primary care medical clinic at no cost to employees and covered dependents
• Generous time off, paid holidays, longevity rewards, and retirement benefits
• Paid parental leave
• Potential for bilingual pay
• A tangible impact to the Visit Edmond and residents in the City of Edmond
• A dynamic and inclusive environment where your contributions are valued

APPLICATIONS WILL BE ACCEPTED UNTIL POSITION IS FILLED.

The City of Edmond is an equal opportunity employer. Edmond does not discriminate against employees and/or potential employees. Adverse action based upon an applicant’s and/or employee’s race, gender, gender identity, sexual orientation, age, religion, national origin, pregnancy, disability, genetic information, and military service is expressly prohibited. No decision affecting the terms, conditions and/or benefits of employment with the City of Edmond is based upon an individual’s membership in any of the aforementioned protected classes.