Trust Operations Manager

Summary

Dougherty Trust Company is seeking a detail-oriented and proactive Trust Operations Manager to oversee daily operations and ensure regulatory compliance across our trust services team. This dual-role position is ideal for a professional who thrives in a dynamic environment and is passionate about both operational efficiency and regulatory integrity. 

Essential Duties and Responsibilities Include: 

Operations Management

• Manage the daily operations of the trust company, including account setup, maintenance, distributions, and reporting.
• Collaborate with internal teams to ensure timely and accurate execution of trust activities. 
• Ensure timely and accurate processing of trust transactions, including cash movements, asset transfers and fee assessments.
• Maintain and improve operational workflows, documentation standards and internal controls.
• Oversee the administration of trusts including onboarding, annual reviews, valuation and reporting.
• Work cross-departmentally with the investment, trust, tax, and leadership team on the continued improvement of processes and workflows.

Trust Compliance

• Oversee the preparation of materials and reporting for quarterly Trust Committee and Board Meetings.
• Ensure compliance with applicable federal, state and industry regulations
• Maintain and update internal compliance programs, policy and procedure manual and training materials. 
• Manage examinations performed by South Dakota Division of Banking
• Stay current with changes in trust laws, fiduciary standards, and regulatory requirements. 

Qualifications Required: 

• Bachelor's degree in Business, Finance, Law or a related field 
• 3+ years of experience in trust operations, fiduciary services, or financial compliance
• Understanding of trust laws, fiduciary standards, and regulatory frameworks
• Certified Trust and Fiduciary Advisor (CTFA) not required but preferred

Benefits

• Comprehensive benefits and retirement package including medical, dental, 401(k), Group Term Life/AD&D, Long-Term Disability and paid time off 
• Covered costs for licensing and continuing education towards your training and development goals

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position working 40 hours per week.

Travel

Anticipated annual travel includes approximately six (6) over-night trips to Sioux Falls, South Dakota for trust administration activities and/or Trust Committee Meeting attendance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.