College Intern - Airport Operations Control Center (DFW)
Ready for takeoff?
We are looking for college intern who will be passionate to work for Envoy Air, the largest regional airline in the American Airlines Group (AAG) of carriers. This is an exciting opportunity where you will have the unique opportunity to work with a team of professionals to share your creative ideas to continue to build the Envoy brand, support recruiting efforts and translate complex concepts into easy to understand materials for our different audiences. Envoy operates Embraer 175 and 170 aircraft. The regional airline has expanded its network outside of the U.S. to international destinations in Canada, Mexico and the Caribbean.
Our paid 11-week summer internship will not only enhance your studies, but also provide an educational experience you can’t find in the classroom. As an intern, you will learn real world skills while building a professional network of future peers. You will learn the ins and outs of how your team impacts the business day to day and gain an understanding of the commercial aviation business.
Pay rate: $22 / hr
The Intern will function as an airport analyst at DFW Airport Operations department (Data & Performance Analysis, auditing, operations/workforce planning of a Fixed Base Operation). A mentor will be assigned to the intern and will participate in various training opportunities during the internship that will include some travel across our ground handling network, in addition to split time between DFW Airport and Envoy headquarters. Upon completion of the internship, the intern will develop a deeper understanding of the job functions of an analyst and of the airline ground handling business.
Typical job duties include:
- Collaborate with Workforce Planning and station leadership on various staffing analysis in our airports and new initiatives to help identify efficiencies in the operation
- Assist in development and implementation of new processes and procedures to improve station performance, across multiple departments (baggage analysis, Delay drivers, and staffing utilization forecast vs actual trends)
- Present analysis, process improvement initiatives and project results to senior management
The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
Position Requirements:
- Minimum age of 18
- Enrolled in an undergraduate or graduate degree program in: Business Management, Management – General, Aviation Management, Industrial Engineering, or related field of study
- Must be classified as a Junior, Senior, or Graduate student upon start of internship
- 3.0 minimum Grade Point Average
- Proficiency in MS Office that includes Excel, Word, PowerPoint, and Outlook
- Preferred experience with PowerBI and or Tableau
- Ability to present data to all levels of management
- Demonstrated ability to communicate effectively both orally and in writing
- Must be willing and able to travel
- Must be able to read, write, fluently speak, and understand the English language
- Possess the legal right to work in the United States
Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.
Envoy Air Inc, a wholly-owned subsidiary of American Airlines Group, operates more than 168 Embraer aircraft on 970 daily flights to over 165 destinations throughout the United States, Canada, Mexico, the Bahamas and Caribbean.
More than 21,000 Envoy employees operate regional flights for American Airlines under the American Eagle brand, and provide ground handling services for many American Airlines and American Eagle branded flights at 120 airport locations across North America and the Caribbean. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas-Fort Worth, Chicago, and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy @EnvoyAirCareers on Instagram, Facebook, LinkedIn and X.
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