Ticketing & Group Sales Internship
Ticketing & Group Sales Internship (x2)
Overview:
This position focuses on ticketing operations, group sales, and event coordination. Interns will gain hands-on experience in sales, marketing, and customer relations while contributing to the success of the Casper Spuds’ summer season.
Key Responsibilities:
- Assist with the day-to-day operations of the ticket office and general front-office duties (answering phones, greeting guests, taking messages, assisting with inquiries).
- Handle and promote ticket sales throughout the year, including individual, season, and group sales.
- Sell and renew season ticket packages and engage in promotions for new buyers.
- Coordinate and sell group outings, event deck rentals, and flex ticket packages.
- Provide assistance during Season Ticket Holder and Host Family events, including setup, check-in, and guest engagement.
- Operate at the ticket or will-call window before and during games and events, ensuring smooth customer experiences.
- Support non-gameday ticketing events such as festivals, concerts, and community gatherings.
- Assist in creating and tracking sales reports, customer databases, and promotional campaigns.
- Work collaboratively with the marketing and community outreach teams to promote special ticket offers and events.
- Help manage and distribute media credentials for press and visiting personnel.
Preferred Skills:
- Strong communication and customer service skills
- Comfortable handling cash and credit card transactions
- Basic understanding of sales and marketing principles
- Ability to multitask in a fast-paced environment