General Manager

The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community.

Responsibilities will include, but are not limited to:

• Handle scheduling, direct client communication, including phone, text, and email.
• Estimate projects.
• Send out quotes and accompany potential clients on property inspections.
• Upsell additional services to ongoing projects/customers. 
• Once a client accepts, schedule the job.
• Hiring, firing, and labor scheduling.
• Follow-ups with clients post-service for quality assurance.
• Build strategic relationships with homeowners, restaurant managers, and local businesses.
• Network and promote Pink’s. 
• Ensure safety compliance in van operations.
• Inventory management, including soap, towels, and equipment.

Qualifications:

• Proven sales and leadership experience.
• Hospitality experience is a plus.
• Exceptional communication and customer responsiveness.
• Ability to learn and work independently in a fast-paced environment.
• Self-motivated.
• Superb time management, prioritization, and organizational skills.
• Detail-oriented, dependable, and reliable.
• Proficiency in the use of a personal computer/cell phone and software programs.

Additional Information:

Check us out online at Pinkswindows.com!