Office Assistant - Student Programs

IN THIS ROLE: 

Do you thrive on being the go-to person who makes every interaction positive and impactful?

As the primary point of contact for students, parents, and districts in the Student Programs department, which includes ACE and VLAC, you’ll set the tone for every interaction by delivering excellent customer service and fostering positive relationships. From answering questions and guiding families through processes to supporting staff and collaborating with partners, your role is central in creating a welcoming, professional, and responsive environment that keeps Student Programs running smoothly.

WHAT WE NEED: 

• Support departmental planning, decision-making, problem solving, and documentation of goals and priorities.
• Assist in developing and maintaining standard operating procedures.
• Report operational concerns to the Supervisor and recommend solutions.
• Assist with daily operations, coordination, and management of projects.
• Provide support for professional development activities and meetings, including preparing materials, coordinating logistics, and managing participant registration.
• Create and revise presentations, handouts, flyers, brochures, agendas, reports, contracts, and other communication materials.
• Handle copying, duplicating, and transmitting materials.
• Establish, maintain, and update files, records, and other documents, including confidential materials.
• Serve as a liaison for internal and external clients.
• Answer and route calls, provide general program information, and respond to routine inquiries.
• Maintain inquiry logs as requested.
• Promote excellent customer service and reinforce the organization’s mission, goals, policies, and commitment to diversity.
• Participate in meetings, committees, and team activities.
• Perform other duties as assigned.

WHAT YOU NEED: 

• High school diploma or general education degree (GED) (Associates degree preferred) and a minimum of three years experience and/or training directly related to the duties and responsibilities specified.
• Proficiency with student information systems (e.g., MISTAR) and accurate database/record management for reporting and compliance.
• Strong working knowledge of Google Workspace (Docs, Sheets, Slides, Drive, Gmail, Calendar, Forms) and Microsoft Office Suite.
• Ability to generate reports and support state reporting processes.
• Familiarity with online learning platforms (Clever, I-Ready, Xello, Pathful) and troubleshooting basic access/login issues.
• Competence with office equipment, mailings, and creating communication materials.

WORK LOCATION:

Oakland Schools - Main Campus

2111 Pontiac Lake Rd

Waterford, MI 48328

SALARY DETAILS: 

$20.49 - $23.77 hourly based on relevant prior work experience, with the potential to earn up to $25.59 after employment with Oakland Schools. 

Non - Exempt position / 12-month work year.
 

This position is eligible to participate in the Flexible Work Program, which permits employees to perform their job duties for up to two days a week from a designated location.

WHY WORK FOR OS? 

Aside from working with talented experts on important initiatives, when you join Oakland Schools, you’ll also get these great benefits:
 

Pension Plan

OS offers the opportunity to enroll in a pension plan to help support your financial stability.

Full Health Coverage

High quality, low-cost health insurance plans. Employer paid dental, vision, life insurance, short and long-term disability, and well-being benefits.

Wellbeing Program

OS utilizes a holistic approach to provide resources that support the wellbeing of our employees.

Professional Learning

OS provides various professional learning opportunities to advance your skill sets with education development.

Flexible Vacation Time

Experience built-in vacation, including time off for winter and spring break and generous leave time, so you can have a healthy work-life balance.

Other Perks

You’re eligible for preferred pricing on pet insurance, legal coverage for most of your legal needs, additional life insurance and access to the Student Loan Repayment Program (PSLF) for loan forgiveness in public service.

 

Public Service Loan Forgiveness (PSLF) Program

Working with Oakland Schools isn’t just meaningful - it’s financially rewarding! 

Oakland Schools qualifies as an eligible employer for the Public Service Loan Forgiveness Program. The PSLF Program forgives the remaining balance of your Direct Loans based on the following requirements of eligibility:

• after the individual has made the equivalent of 120 qualifying monthly payments under an accepted repayment plan, and
• while working full-time for an eligible employer (for a weekly average, alone or when combined, equal to at least 30 hours)

For additional information, please visit studentaid.gove/manage-loans/forgiveness-cancellation/publicservice

WHO WE ARE: 

Oakland Schools (OS) is an Intermediate School District (ISD) focused on providing educational and technology services to local school districts in a cost-effective manner to provide students with a superior education. We also operate our Oakland Schools Technical Campuses (OSTC) and Virtual Learning Academy Consortium (VLAC). You will help students have the best learning experience possible through your work at OS! To learn more about us, visit https://www.oakland.k12.mi.us/about.
 

HOW TO APPLY: 

To apply, please use the Oakland Human Resource Consortium (OHRC) website. You will need to make an account on the OHRC website to apply. To access this application click the position title below:

Office Assistant - Student Programs

Oakland Schools is a member of the OHRC. Once you create your account, you will be able to apply for positions within our district as well as positions available through other member districts. All applications must be completed on the OHRC website. Please do not email or fax application materials to Oakland Schools.  

POSITION DEADLINE: Applications will be accepted until October 24, 2025.

NOTE: Interested candidates must be available to interview on November 14 and November 17.

For questions regarding this position, please contact recruiting@oakland.k12.mi.us

In accordance with state and federal law, Oakland Schools does not discriminate, nor permit discrimination, on the basis of race, color, national origin, ethnicity, religion, sex, pregnancy or parental status, gender identity, gender expression, sexual orientation, disability, age, height, weight, marital status, military service, veteran status, genetic information,  or any other legally protected status, in its educational programs and activities, employment, or enrollment. The District also provides equal access to the Boy Scouts and other designated youth groups. For questions or complaints regarding unlawful discrimination or harassment, employees should contact the Assistant Superintendent of Human Resources, Personnel Management and Labor Relations at (248) 209-2429 or HR@oakland.k12.mi.us. Students and others should contact the Civil Rights/Title IX Coordinator at (248) 209-2590 or Jacqueline.Zablocki@oakland.k12.mi.us. 

This job posting is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Incumbents may be asked to perform additional duties as required by his/her supervisor.