Financial Aid Counselor

Financial Aid Counselor

Location: Loveland, OH

Business: Nurtur Holdings LLC
Reports To: Senior Director of Business Operations
Position Type: Full-time, Non-Exempt

Why Us?

Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service — to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.

We are committed to nurturing young talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.

About the Role

The Financial Aid Counselor helps prospective students and their families navigate the financial aid process. You’ll explain funding options, scholarships, and Title IV requirements while ensuring compliance with regulations. This role is ideal for detail-oriented graduates interested in finance, counseling, or higher education administration.

What You Will Do

• Counsel students and families on financial aid processes and funding options.
• Guide prospective students through the FAFSA completion and correction process.
• Stay current on financial aid regulations, policies, and scholarship opportunities.
• Track and analyze student engagement data in the CRM to improve outreach and conversion.
• Collaborate with Admissions and Financial Aid teams to achieve enrollment goals.
• Apply core values – like accountability, teamwork, and trust – while building relationships.
• Help students solve financial challenges by applying problem-solving and solution-oriented thinking.
• Translate complex regulations into clear, supportive guidance for students and families.
• Provide professional and empathetic support to students facing financial challenges.

Basic Qualifications

  Bachelor’s degree required; master’s preferred.

  Experience in financial aid, collections, or sales preferred.

  Strong communication, counseling, and presentation skills.

  Ability to work independently in a fast-paced environment.

  High level of professionalism and confidentiality.

Additional Information

• Local travel to events and occasional out-of-state training required.
• Office-based role with standard physical requirements (computer use, phone, occasional lifting).
• Equal Opportunity Employer.